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- Tasks: Lead the development and delivery of impactful training for operational teams.
- Company: Join Tesco, a dynamic company committed to making every day better for customers and colleagues.
- Benefits: Flexible working options, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real difference in colleague development and customer experiences through innovative training.
- Qualifications: Experience in learning or operational training, strong data analysis skills, and excellent communication.
- Other info: Collaborative environment with a focus on continuous improvement and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an energised Operational Training Manager to lead the development, delivery and continuous improvement of training across our operational teams. You’ll play a vital role in ensuring colleagues have the skills, capability and confidence to deliver exceptional experiences for our customers.
Working cross‑functionally, you’ll use data, insights and feedback to shape training programmes that strengthen performance, support our strategy, and help our colleagues grow. This is a great opportunity for someone who is passionate about people development, loves problem‑solving, and is excited by the impact great training can have on colleagues and customers alike.
Training Strategy & Delivery
- Leading the design and implementation of operational training programmes across your region/area.
- Using insights, performance data and colleague feedback to shape and improve training content.
- Ensuring training solutions support business goals, operational needs and future capability plans.
- Identifying gaps in knowledge, skills or process adherence and developing targeted solutions.
- Supporting the rollout of new operational initiatives through tailored learning programmes.
Stakeholder Leadership
- Working closely with Operations, HR, Learning & Development and wider business teams to ensure alignment and effectiveness of all training activity.
- Acting as a trusted advisor to Operational Managers, providing insight and recommendations that improve colleague performance.
- Presenting training outcomes, insights and recommendations to senior stakeholders with clarity and impact.
Continuous Improvement
- Championing best practice in training, learning design, and colleague development.
- Reviewing training delivery methods, tools and platforms to ensure they remain modern, efficient and engaging.
- Supporting the creation and improvement of processes, tools and frameworks for the training team.
People & Resource Responsibilities
- Managing training plans, delivery schedules and resources within your area.
- Ensuring training spend is effective, measured and aligned to business priorities.
- Supporting and coaching trainers, delivery leads or SMEs (if applicable).
Qualifications
- Experience in a role focused on learning, development or operational training.
- Strong skills in analysing data/insights to inform decisions and shape training strategy.
- Confidence in presenting to and influencing senior stakeholders.
- Excellent communication skills, able to deliver clear, engaging and impactful messages.
- Strong working knowledge of MS Excel, PowerPoint and digital learning tools.
- The ability to build trusted relationships and collaborate across multiple teams.
- A passion for colleague development and improving operational performance.
At Tesco, we champion a balance that lets you thrive both in and out of work. Whether you’re just kicking off your career, juggling passions, or navigating big life events, we’re here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process.
Operational Training Manager employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Training Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Tailor your answers to show how your passion for people development aligns with their mission. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on articulating your experience in training and development clearly and confidently—this is your time to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email to your interviewer can leave a lasting impression. It shows you’re genuinely interested in the role and appreciate their time.
We think you need these skills to ace Operational Training Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operational Training Manager role. Highlight your experience in learning and development, and how it aligns with our mission at StudySmarter. We want to see how you can bring your unique skills to the table!
Showcase Your Data Skills: Since this role involves using data to shape training programmes, don’t forget to mention any relevant experience you have with analysing insights and performance data. We love seeing candidates who can back up their strategies with solid evidence!
Communicate Clearly: Your written application is your first chance to impress us, so make sure it’s clear and engaging. Use straightforward language and structure your thoughts logically. Remember, we’re looking for someone who can present ideas effectively to senior stakeholders!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Tesco UK
✨Know Your Training Strategies
Familiarise yourself with various training methodologies and be ready to discuss how you would implement them. Think about how you can use data and feedback to shape effective training programmes that align with business goals.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data to inform training decisions in the past. Be ready to explain how you identify gaps in knowledge and develop targeted solutions, as this will demonstrate your problem-solving abilities.
✨Engage with Stakeholders
Think about how you would build relationships with different teams, like Operations and HR. Be prepared to discuss how you would act as a trusted advisor and present insights to senior stakeholders clearly and effectively.
✨Emphasise Continuous Improvement
Highlight your passion for ongoing development in training practices. Share ideas on how you would champion best practices and modernise training delivery methods to keep them engaging and efficient.
