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- Tasks: Lead projects to boost online trading performance and enhance customer experiences during key seasonal events.
- Company: Join Tesco, a dynamic supermarket and tech company with a focus on innovation.
- Benefits: Enjoy flexible working, competitive pay, and a supportive environment for personal growth.
- Why this job: Make a real impact by optimising online shopping experiences for customers during peak seasons.
- Qualifications: Experience in e-commerce and strong project management skills are essential.
- Other info: Collaborative culture with opportunities for career advancement and a commitment to inclusivity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
As an Online Seasonal Optimisation Project Manager, you will identify, lead and evaluate opportunities to improve Online trading performance and deliver customer-facing improvements. The role focuses on delivering in‑year improvements aligned to key seasonal events, working closely with the Online Analytics teams to ensure decisions and actions are guided by data‑driven insights.
Leading and coordinating the planning and delivery of key initiatives that support Online seasonal events (e.g., Christmas, Easter, Summer), ensuring teams are aligned to deliver exceptional customer experiences and achieve commercial goals.
Supporting tactical response plans when new risks or opportunities emerge, enabling swift and effective action with clear stakeholder alignment.
Identifying and prioritising customer-facing optimisation opportunities by using insight from analytics, customer feedback, and commercial performance.
Driving initiatives that enhance customer satisfaction, conversion, and profitability across the Online channel.
Building strong, collaborative relationships across Technology, Customer Colleague Engagement Center, Commercial, Fulfilment, and our Business Support functions to enable fast‑paced and effective delivery.
Framing and solving complex problems in a dynamic and fast-moving environment, maintaining a strong focus on customer impact.
Staying up to date with market trends and competitor activity to inform decision‑making and identify potential risks or areas of opportunity.
Delivering key project initiatives, including bringing Grocery Home Shopping slot booking forward to help customers plan earlier for summer, and working with Technology teams to improve the stability and reduce friction in the Christmas Waiting Room experience.
Experience in e‑commerce and a passion for retail, particularly during high‑intensity seasonal periods.
Proven ability to manage and deliver cross‑functional projects or programmes on time and to a high standard.
Confidence in managing multiple priorities simultaneously, often under tight timelines.
A solid understanding of financial, commercial, and customer performance metrics, and how they influence decision‑making.
Strong engagement and influencing skills, including the ability to work effectively with senior stakeholders.
Clear, concise communication and presentation skills, tailored to a range of audiences.
Strong analytical and problem‑solving skills, with the ability to interpret data and turn insight into practical, evidence‑based recommendations.
Online Seasonal Optimisation Project Manager employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Seasonal Optimisation Project Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Tesco or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by diving deep into seasonal trends and customer behaviour. Show us you know your stuff about e-commerce and how to optimise online performance during peak times. We love candidates who come armed with data-driven insights!
✨Tip Number 3
Practice your communication skills! You’ll need to present ideas clearly and concisely, so try rehearsing with friends or family. Make sure you can explain complex concepts in a way that anyone can understand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our team and making a difference.
We think you need these skills to ace Online Seasonal Optimisation Project Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in e-commerce and project management. We want to see how your skills align with the role of Online Seasonal Optimisation Project Manager, so don’t hold back on showcasing your relevant achievements!
Show Off Your Analytical Skills: Since this role is all about data-driven insights, be sure to include examples of how you've used analytics to drive decisions in past projects. We love seeing candidates who can turn numbers into actionable strategies!
Communicate Clearly: Your written application should reflect your ability to communicate effectively. Keep it clear and concise, and make sure to tailor your language to resonate with our values and the job description. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco UK
✨Know Your Seasonal Events
Familiarise yourself with key seasonal events like Christmas and Easter, and think about how they impact online trading performance. Be ready to discuss specific strategies you would implement to enhance customer experiences during these peak times.
✨Data-Driven Insights are Key
Since the role heavily relies on analytics, brush up on your data interpretation skills. Prepare examples of how you've used data to drive decisions in past projects, and be ready to explain how you would apply this in the context of online optimisation.
✨Collaboration is Crucial
This position requires strong relationships across various teams. Think of instances where you've successfully collaborated with different departments. Be prepared to share how you would foster teamwork to achieve common goals, especially under tight timelines.
✨Stay Ahead of Market Trends
Research current market trends and competitor activities related to e-commerce. Bring insights to the interview about how these trends could influence your strategies for optimising online performance, showing that you're proactive and informed.
