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- Tasks: Serve customers, maintain store standards, and support a diverse team.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn from £12.87 per hour, with flexible hours and career progression opportunities.
- Why this job: Be part of a vibrant team, meet new people, and make a real impact.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
- Other info: Flexible working options available; everyone is welcome at Tesco.
The predicted salary is between 12 - 14 £ per hour.
Availability Window Available times: Sun 10:00:00 – 16:00:00; Mon 09:00:00 – 15:00:00; Sat 10:00:00 – 19:00:00.
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Responsibilities- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Be able to adapt to working in a fast paced ever-changing environment.
- A passion for human connection.
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
- To be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver’s age.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Colleague - Phone Shops - Newbury Extra employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Newbury Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your personal values align with theirs. It’s all about demonstrating that you’re not just looking for a job, but you genuinely want to be part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories during your chat.
✨Tip Number 3
Be flexible with your availability. Tesco loves to support colleagues who can adapt to different shifts. If you can work outside the advertised times, let them know! It shows you’re keen and ready to jump in wherever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to explore more about the role and what Tesco has to offer. Let’s get you that job!
We think you need these skills to ace Tesco Colleague - Phone Shops - Newbury Extra
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability in your application. We want to know when you can work, so if your times are close to what we’ve advertised, don’t hesitate to apply!
Be Yourself: We’re all about diversity and inclusion at Tesco. Let your personality shine through in your application! Share your passion for customer service and how you connect with people.
Tailor Your Application: Take a moment to tailor your application to the role. Mention specific experiences that relate to being a Phone Shop colleague and how you can contribute to our team spirit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role there.
How to prepare for a job interview at Tesco UK
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your times are close but not exact, don’t hesitate to mention that. It shows you’re keen and willing to work with them!
✨Show Your Passion for Customer Service
Since customers are at the heart of Tesco, be prepared to discuss your passion for delivering great service. Share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the role's importance.
✨Dress to Impress
First impressions matter! Dress smartly and present yourself well. You’ll be representing the Tesco brand, so showing that you can be a brand ambassador from the get-go is crucial.
✨Be Ready for Teamwork Questions
Expect questions about teamwork and building relationships with colleagues. Think of examples where you’ve worked well in a team or helped create a positive atmosphere. Tesco values a diverse team spirit, so highlight your ability to connect with others.
