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- Tasks: Serve customers with passion, handle products carefully, and support store operations.
- Company: Join Tesco, a diverse team committed to serving communities and the planet.
- Benefits: Earn £12.45 per hour, with flexible hours and opportunities for career growth.
- Why this job: Be part of a vibrant team, meet new people, and make a real impact.
- Qualifications: Must be over 18; a passion for customer service is essential.
- Other info: Flexible working options available to suit your lifestyle.
Availability windows are: Sun 15:00–22:45, Fri 14:15–22:45, Sat 15:00–22:45. Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. The availability windows are scheduled with 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Knowing your customers and serving them with passion and pride; giving great natural service. Passionate and knowledgeable about the products and services within my store. Working across the store in our service, picking and replenishment areas where required. Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly. Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time. Taking part in seasonal, community and charity events, creating a great inclusive atmosphere. Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit. Handling products with care to maintain quality and ensure they reach customers in the best condition. Being myself, living our values, making everyone feel welcome and always following our policies. At times, you may be required to accept deliveries into the store.
A passion for delivering great service, greeting customers with a smile, and serving them with pride. The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip. To take the initiative and make decisions that are right for our customers. Work well within a team and communicate openly with others. Build relationships with colleagues to create a team spirit, having fun and celebrating success. Be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Colleague - Telford Woodside Express in Madeley employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Telford Woodside Express in Madeley
✨Tip Number 1
Get to know Tesco's values and mission. When you walk into that interview, show us how your passion for customer service aligns with our goal of serving customers, communities, and the planet better every day.
✨Tip Number 2
Be ready to chat about your availability and flexibility. We love candidates who can adapt to our scheduling needs, so if you can work those hours, let us know! It shows you're keen and ready to jump in.
✨Tip Number 3
Bring your personality to the table! We want to see the real you, so don’t be shy about sharing your experiences and how you connect with customers. Building rapport is key, and we want to know how you do it!
✨Tip Number 4
Finally, don’t forget to ask questions during your interview. Show us you're interested in not just the role but also in how you can grow with Tesco. It’s a great way to demonstrate your enthusiasm and commitment!
We think you need these skills to ace Tesco Colleague - Telford Woodside Express in Madeley
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability in your application. We want to know when you can work, so if your schedule matches our needs, let us know! Flexibility is key, and we appreciate candidates who can adapt.
Be Yourself: We value authenticity, so don’t be afraid to show your personality in your application. Let us see the real you and how you can contribute to our diverse team. Remember, everyone’s welcome here!
Focus on Customer Service: Since customers are at the heart of what we do, emphasise any experience you have in customer service. Share examples of how you've gone above and beyond to help customers, as this will resonate with us.
Apply Through Our Website: For the best chance of success, make sure to apply through our official website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Tesco UK
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule is close to their requirements, don’t hesitate to mention it. This shows that you’re willing to work with them and can adapt to their needs.
✨Show Your Passion for Customer Service
Since customers are at the heart of Tesco's operations, be prepared to discuss your passion for delivering great service. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of customer satisfaction.
✨Emphasise Team Spirit
Tesco looks for colleagues who can work well within a team. Be ready to talk about your experiences working in teams, how you contribute to a positive atmosphere, and any fun moments you've shared with colleagues. This will highlight your ability to build rapport and create a supportive environment.
✨Be Yourself and Live the Values
During the interview, let your personality shine through. Tesco values diversity and inclusion, so being authentic is key. Discuss how you align with their core purpose of serving customers and communities better every day, and how you can contribute to making everyone feel welcome.