At a Glance
- Tasks: Serve customers with a smile and ensure a great shopping experience.
- Company: Join Tesco, a diverse and inclusive workplace that values every individual.
- Benefits: Earn from £12.87 per hour, with guaranteed hours and flexible scheduling.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Passion for service and ability to thrive in a fast-paced environment.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 12 - 14 £ per hour.
Availability Window
- Mon: 10:00:00 – 14:15:00
- Tue: 10:00:00 – 14:15:00
- Wed: 10:00:00 – 14:15:00
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers. Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department. Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
A passion for delivering great service, greeting customers with a smile, and serving them with pride. The drive and motivation to work in a sales and service environment. Be able to adapt to working in a fast paced ever-changing environment. A passion for human connection. The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success. To be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Tesco Colleague - Phone Shops - Formby Superstore in Liverpool employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Formby Superstore in Liverpool
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your personal values align with theirs. It’s all about demonstrating that you’re not just looking for a job, but that you genuinely want to be part of their team.
✨Tip Number 2
Practice your customer service skills! Since customers are at the heart of everything Tesco does, think of examples from your past experiences where you’ve gone above and beyond for someone. This will help you stand out during the interview.
✨Tip Number 3
Be ready to discuss your availability openly. Tesco values flexibility, so if you can adapt your hours slightly, let them know! It shows you’re keen and willing to work with their scheduling needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to explore more about the role and the company while you’re at it.
We think you need these skills to ace Tesco Colleague - Phone Shops - Formby Superstore in Liverpool
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to highlight your relevant experience and skills that match the job description. If you've got a knack for building relationships or working in fast-paced environments, shout about it!
Show Your Availability: Since we have specific availability windows, be clear about when you can work. If your schedule is close but not exact, let us know – we love flexibility and want to find a fit that works for both of us!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board as part of our fantastic team!
How to prepare for a job interview at Tesco UK
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule is close to what they need, don’t hesitate to mention it. This shows that you’re keen and willing to work with them.
✨Show Your Customer Service Skills
Since customers are at the heart of Tesco, be prepared to share examples of how you've delivered great service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your passion for human connection.
✨Dress to Impress
First impressions matter! Dress smartly and present yourself well for the interview. You want to reflect the brand’s standards and show that you’re ready to be a brand ambassador from the get-go.
✨Emphasise Team Spirit
Tesco looks for colleagues who can build relationships and create a positive team environment. Be ready to discuss how you’ve collaborated with others in previous roles and how you can contribute to a fun and supportive workplace.