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- Tasks: Lead a team in a fast-paced retail environment, ensuring excellent customer service.
- Company: Join Tesco, a diverse and inclusive workplace focused on serving communities.
- Benefits: Earn from £14.76 per hour with flexible hours and career progression opportunities.
- Why this job: Make a real impact by improving customer experiences and leading a dynamic team.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 13 - 16 £ per hour.
The role includes working within defined weekly availability windows. The schedule is set within those times, with 3 weeks’ notice of exact shifts. We offer flexibility where possible and welcome discussions about availability.
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Our focus is on customers; the store environment is fast paced with everyday challenges and variety. Being a colleague in one of our stores means helping to serve shoppers better every day. You’ll meet great people, learn new things and be part of a diverse team where everyone is welcome.
As a Shift Leader, you will work in a fast paced retail environment where no day is the same. You will take ownership of activities by coordinating a team to deliver. You will focus on improving service through on-the-job coaching and feedback. You will understand how your team is performing and deliver practical actions for improvement with a hands-on approach. You will help ensure your area remains a safe place to work and shop.
You are able to role model great, natural customer service ensuring every customer’s needs are met. Build strong, long-lasting relationships with colleagues to create a team spirit and keep everyone at their best. Be a clear communicator and use a variety of methods to keep the team well informed. Be confident in taking the lead as you may be in charge at times. Be flexible in your thinking, make decisions efficiently, and handle change to serve customers and colleagues well. Have energy and drive to deliver beyond expectations and balance priorities. Always look for ideas and opportunities to serve shoppers a little better every day.
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is to serve customers, communities and the planet a little better every day. Serving means acting as a responsible and sustainable business for all stakeholders, communities, and the planet.
Diversity, equity and inclusion (DE&I) at Tesco means everyone is represented and welcome. We are a place where Everyone’s Welcome. We understand life looks different for each of us and we support flexible working. If you’re at the start of your career or need flexibility for caregiving, retirement, parenting, or other life events, talk to us during your application about how we can support.
We are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support, please contact us during the application.
Please note: Tesco will recruit individuals who meet the school leaver age requirements for your country. Some roles require working before 6:15 am or after 9:45 pm or in areas such as warehouse, alcohol, or driving roles, and eligibility will be confirmed as applicable.
On occasions with high volumes of applicants, some roles may close earlier than the advertised end date. We will only offer feedback to candidates who attend an interview.
For more information about us, please visit www.tescoplc.com
Fulfilment Shift Leader - Newtown Superstore employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Shift Leader - Newtown Superstore
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your communication skills! As a Shift Leader, you'll need to be a clear communicator. Try role-playing common interview questions with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've successfully led a team or improved service. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the role or team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Fulfilment Shift Leader - Newtown Superstore
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. Show us how your skills align with the role of Fulfilment Shift Leader – we love seeing candidates who understand what we’re all about!
Keep It Clear and Concise: While we appreciate detail, clarity is key! Make your points straightforward and easy to read. A well-structured application helps us see your potential quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Tesco UK
✨Know Your Availability
Since the role requires working within defined weekly availability windows, be prepared to discuss your schedule openly. Think about your flexibility and how it aligns with the store's needs, as this shows you're ready to adapt and contribute.
✨Showcase Your Customer Service Skills
As a Shift Leader, you'll need to model great customer service. Prepare examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to serving shoppers better every day.
✨Demonstrate Leadership Qualities
You'll be taking charge at times, so think of situations where you've successfully led a team or project. Highlight your ability to communicate clearly and motivate others, as these are key traits for a Shift Leader.
✨Embrace Change and Flexibility
The retail environment is fast-paced and ever-changing. Be ready to discuss how you've handled change in the past and your approach to making quick decisions. This will show that you can thrive in a dynamic setting and keep the team focused.
