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- Tasks: Lead the development of exciting Clubcard propositions that engage customers.
- Company: Join Tesco, a global leader in retail and technology.
- Benefits: Flexible working, competitive salary, and a supportive environment.
- Why this job: Make a real impact on customer loyalty and experience at Tesco.
- Qualifications: Digital experience, strong communication skills, and strategic thinking.
- Other info: Inclusive culture with opportunities for career growth and collaboration.
The predicted salary is between 28800 - 48000 £ per year.
We create reasons for our 40 million+ customers across the globe to choose more of Tesco more often, through our Clubcard Proposition. This role manages key Clubcard propositions, creating ongoing reasons for customers to engage with Clubcard & Tesco. We want customers to access the best value from Tesco, which in turn drives loyalty to Tesco. We define Propositions as services, products or promises that deliver against a specific customer need. This role works within the Membership and Loyalty team, and works collaboratively across the wider customer and technology teams.
Key Responsibilities:
- Lead the development and evolution of Clubcard propositions, ensuring clear insights, customer needs, benefits, and execution across the 6Ps.
- Collaborate with Customer and Technology teams to turn concepts into actionable propositions.
- Maintain visibility of plans across teams, connecting activities to deliver the best customer experience.
- Monitor market trends, loyalty metrics, and competitor activity to identify opportunities and issues proactively.
Key Skills:
- Strong customer focus with previous digital experience and commercial acumen.
- Highly collaborative, able to unite cross-functional teams and manage multiple stakeholders effectively.
- Strategic thinker with the ability to cope with ambiguity, prioritise, and make insight-led decisions.
- Skilled in developing motivating propositions across the 6Ps, crafting brand positioning, and generating engaging concepts.
- Excellent communication and storytelling skills, with confidence in analysing data to make clear recommendations.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you’re interested in joining our team but don't tick every box, don't let that hold you back from applying.
Clubcard Proposition Manager employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clubcard Proposition Manager
✨Tip Number 1
Get to know Tesco's Clubcard inside out! Familiarise yourself with their current propositions and think about how you can add value. This will help you stand out in conversations and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former Tesco employees on LinkedIn. Ask them about their experiences and insights into the Clubcard team. This could give you a leg up and help you make valuable connections.
✨Tip Number 3
Prepare for interviews by practising your storytelling skills. Think of examples from your past experiences that showcase your strategic thinking and collaboration abilities. Make sure you can clearly articulate how you've tackled ambiguity and driven results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on joining the Tesco family. Good luck!
We think you need these skills to ace Clubcard Proposition Manager
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you really understand what the Clubcard Proposition Manager role is all about. Dive into the job description and highlight key responsibilities and skills. This will help you tailor your application to show how you fit the bill!
Show Off Your Experience: When you're crafting your application, don’t hold back on showcasing your relevant experience. Use specific examples that demonstrate your customer focus, digital experience, and ability to collaborate with cross-functional teams. We want to see how you've made an impact in previous roles!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. Remember, we’re looking for excellent communication skills, so make sure your writing reflects that. A well-structured application can really make you stand out!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team at Tesco!
How to prepare for a job interview at Tesco UK
✨Know Your Propositions
Before the interview, dive deep into Tesco's Clubcard propositions. Understand how they create value for customers and think about how you can contribute to their evolution. Be ready to discuss specific examples of successful propositions you've worked on in the past.
✨Collaborate Like a Pro
This role requires strong collaboration with various teams. Prepare examples of how you've successfully worked with cross-functional teams in the past. Highlight your ability to unite different stakeholders and drive projects forward together.
✨Stay Ahead of the Trends
Familiarise yourself with current market trends and competitor activities related to loyalty programmes. Bring insights to the table during your interview about what you’ve observed and how it could impact Tesco’s Clubcard strategy.
✨Communicate with Confidence
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. Be prepared to tell a compelling story about your experiences and how they relate to the role, especially when discussing data analysis and decision-making.
