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For Companies At a Glance
- Tasks: Join our café team to cook, serve, and create a welcoming atmosphere for customers.
- Company: Tesco Cafes offers a vibrant work environment with 329 locations across the country.
- Benefits: Enjoy flexible hours, discounts, wellbeing services, and 28 days of holiday.
- Why this job: Experience a lively role with opportunities for growth and a supportive team culture.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
- Other info: We embrace diversity and support flexible working arrangements.
About the role
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They are the talented people making every day a little better for our customers. As a Team Member in our café, you are part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you will make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you will help keep everything, from kitchen equipment to customer tables tidy and clean.
It’s a lively role, full of everyday challenges, but that’s just one of the reasons it’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Please note that you need to be 18 or over to apply for this role.
What is in it for you
- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Request flexible working from day one
- Retirement savings plan
- Life Assurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life’s moments, big and small
- Holiday starting at 28 days (Including Bank Holidays)
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
You will be responsible for
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our café’s delicious menu.
- Making sure we maintain our standards and all food products are available.
- Knowing our café’s menu inside and out and serving food exactly as it’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up-to-date with business communications and exciting new initiatives.
- Clearing and sanitising tables so our café stays clean.
You will need
- A commitment to hospitality and excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
- Adaptable to working in the buzz of a fast-paced environment.
About us
With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Member
✨Tip Number 1
Familiarise yourself with the café's menu and offerings. Knowing the dishes inside and out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous experiences. Highlight how you handled challenging situations or went above and beyond for customers.
✨Tip Number 3
Be prepared to discuss your availability openly. Since flexibility is valued, showing that you can adapt your schedule to meet the café's needs will make you a more attractive candidate.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Share instances where you've successfully worked in a team environment, as this role heavily relies on effective communication and cooperation.
We think you need these skills to ace Cafe Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Café Team Member. Tailor your application to highlight relevant experiences that demonstrate your commitment to hospitality and customer service.
Showcase Your Skills: In your CV and cover letter, emphasise your ability to multitask, work under pressure, and maintain cleanliness. Provide specific examples from previous roles where you successfully managed these skills.
Express Your Availability: Clearly state your availability in your application. If your schedule closely matches the advertised times but isn’t exact, mention this flexibility to show your willingness to adapt.
Personal Touch: Add a personal touch to your application by sharing why you want to work at Tesco Cafés specifically. Mention any positive experiences you've had as a customer or your passion for food and service.
How to prepare for a job interview at Tesco UK
✨Know the Menu Inside Out
Familiarise yourself with the café's menu before the interview. Being able to discuss specific dishes and ingredients shows your enthusiasm for the role and your commitment to providing excellent customer service.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided great customer service in the past. This could include resolving complaints or going the extra mile for a customer. Highlighting these experiences will show that you understand the importance of hospitality.
✨Show Your Team Spirit
As a café team member, you'll be working closely with others. Be ready to discuss your experience working in teams and how you contribute positively to group dynamics. Employers value candidates who can collaborate effectively.
✨Emphasise Your Adaptability
The café environment can be fast-paced and unpredictable. Share examples of how you've successfully adapted to changing situations or handled pressure in previous roles. This will demonstrate your ability to thrive in a lively setting.
