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For Companies At a Glance
- Tasks: Join our café team to cook, serve, and create a welcoming atmosphere for customers.
- Company: Tesco Cafes offers a vibrant work environment with 329 locations across the country.
- Benefits: Enjoy flexible hours, discounts, wellbeing services, and 28 days of holiday.
- Why this job: Be part of a lively team, gain valuable experience, and make a real impact on customer satisfaction.
- Qualifications: Must be 18+, with a passion for hospitality and excellent communication skills.
- Other info: We support flexible working and are committed to diversity and inclusion.
About the role
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They\’re the talented people making every day a little better for our customers. Now, you can join them.
As a Team Member in our café, you\’re part of everything – a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you\’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you\’ll help keep everything, from kitchen equipment to customer tables tidy and clean.
It\’s a lively role, full of everyday challenges, but that\’s just one of the reasons it\’s so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.
It\’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we\’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you\’ll have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you\’re available to work match closely but not exactly to the times we are advertising, we\’d still love to hear from you. Click here to read more.
Please note that you need to be 18 or over to apply for this role.
What is in it for you
Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren\’t limited to::
- Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Request flexible working from day one
- Retirement savings plan
- Life Assurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life\’s moments, big and small
- Holiday starting at 28 days (Including Bank Holidays)
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here .
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role\’s key responsibilities and measures:
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our café\’s delicious menu.
- Making sure we maintain our standards and all food products are available.
- Knowing our café\’s menu inside and out and serving food exactly as it\’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up-to-date with business communications and exciting new initiatives.
- Clearing and sanitising tables so our café stays clean.
You will need
You will need
- A commitment to hospitality and excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
Personal
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
- Adaptable to working in the buzz of a fast-paced environment.
About us
With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel – truly a Place to Get On.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we\’re a place where Everyone\’s Welcome.
We know life looks a little different for each of us. That\’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We\’re proud to have been accredited Disability Confident Leader and we\’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Cafe Team Member employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Member
✨Tip Number 1
Familiarise yourself with the café's menu and offerings. Knowing the dishes inside and out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous experiences. Highlight how you handled difficult situations or went above and beyond for customers, as this is crucial for a café team member.
✨Tip Number 3
Be prepared to discuss your availability openly. Since the role offers flexible working hours, showing that you're adaptable and willing to work within their scheduling needs can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for teamwork and a fast-paced environment. Share experiences where you thrived in similar settings, as this will demonstrate that you can handle the lively nature of the café.
We think you need these skills to ace Cafe Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Café Team Member. Tailor your application to highlight relevant experiences that align with these duties.
Showcase Customer Service Skills: Emphasise your commitment to excellent customer service in your application. Provide examples of past experiences where you successfully interacted with customers or resolved complaints.
Highlight Teamwork and Adaptability: Mention your ability to work well in a team and adapt to a fast-paced environment. Use specific examples to demonstrate how you've thrived in similar situations before.
Express Flexibility: Since the role offers flexible working hours, indicate your availability clearly. If your schedule closely matches their needs, mention this to show your willingness to accommodate their requirements.
How to prepare for a job interview at Tesco UK
✨Show Your Passion for Customer Service
As a Café Team Member, your role revolves around providing excellent service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to hospitality.
✨Know the Menu Inside Out
Familiarise yourself with the café's menu before the interview. Being able to discuss specific dishes and ingredients shows that you're genuinely interested in the role and ready to engage with customers about their choices.
✨Demonstrate Your Team Spirit
This role requires working closely with others, so be ready to talk about your experiences in team settings. Highlight instances where you collaborated effectively or helped resolve conflicts to show that you're a great team player.
✨Emphasise Your Adaptability
Working in a fast-paced environment means things can change quickly. Share examples of how you've successfully adapted to new situations or handled unexpected challenges in previous jobs to illustrate your flexibility.
