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- Tasks: Serve customers with care, maintain food freshness, and keep the café inviting.
- Company: Join Tesco Café, a welcoming place with a family feel.
- Benefits: Flexible working options, career progression, and a supportive team environment.
- Why this job: Make a difference in customers' days while developing your skills.
- Qualifications: Great communication skills, teamwork, and a proactive attitude.
- Other info: Diverse and inclusive culture with opportunities for everyone.
Overview
Customers visit our café for all sorts of reasons. Whether it\’s a hearty breakfast to kickstart their day, or a quick pick-me-up for those on their way, we\’re here to provide great service, no matter the order. That\’s where you, as a member of our Front of House team, come in.
With your dedication to excellent service and your keen understanding of health and safety standards, you\’ll help make every day a little better. Whether you\’re dishing out food and drinks, keeping tables clean, or staying up-to-date with our menu and exciting initiatives, your dedication keeps our food fresh and our café inviting.
And here\’s the best part: while you work as the friendly face out front, we\’ll be supporting you behind the scenes with bags of career choice, flexible working options, and so much more. This is a place where you can really get on, with every opportunity to progress.
Please note that you need to be 18 or over to apply for this role.
Responsibilities
Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:
- Serving customers quickly, efficiently and with care.
- Resolving customer complaints and relaying information to the Café Manager.
- Maintaining food freshness by following first in, first out (FIFO) stock rotation.
- Adhering to food safety and hygiene regulations while keeping daily records.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Clearing and sanitising tables so our café stays clean.
- Making sure we maintain our standards and all food products are available.
- Staying up-to-date with business communications and exciting new initiatives.
- Knowing our café’s menu inside out and making sure food is served the way it’s intended.
- Preparing hot and cold drinks for customers.
- a commitment to excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
Qualifications
Personal
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel – truly a place to get on.
We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our cafés, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
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Cafe Front Of House Team Member employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Front Of House Team Member
✨Tip Number 1
Get to know the café inside out! Familiarise yourself with the menu and any special initiatives. This way, when you chat with the hiring team, you can show off your passion for the café and how you can contribute to making every customer’s experience top-notch.
✨Tip Number 2
Practice your customer service skills before the interview. Think about how you would handle different scenarios, like a customer complaint or a busy rush. Being able to demonstrate your proactive attitude and great communication skills will definitely impress!
✨Tip Number 3
Don’t forget to highlight your teamwork abilities! Share examples of how you’ve worked well in a team before. The café thrives on collaboration, so showing that you can be a supportive team member will make you stand out.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest updates and opportunities at Tesco Café, making it easier for us to connect with you.
We think you need these skills to ace Cafe Front Of House Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about why you love working in a café and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your customer service skills and any experience you have that relates to the responsibilities listed in the job description. We love seeing how you can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our Front of House team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our café culture right there.
How to prepare for a job interview at Tesco UK
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café’s menu. This shows your enthusiasm for the role and helps you answer questions about food and drink options confidently.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved complaints or went the extra mile for a customer – this will highlight your dedication to great service.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to discuss your experience in team settings. Share stories that showcase your ability to collaborate and support your colleagues.
✨Emphasise Health and Safety Knowledge
Brush up on health and safety standards relevant to food service. Being able to discuss these regulations during your interview will show that you take food safety seriously and are prepared to maintain high standards.