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For Companies At a Glance
- Tasks: Serve customers with care, maintain food freshness, and keep the café inviting.
- Company: Join Tesco Café, a welcoming place with a family feel and diverse team.
- Benefits: Enjoy flexible working, career progression, and great discounts after just three months.
- Why this job: Be the friendly face of our café while gaining valuable experience and skills.
- Qualifications: Passion for customer service and knowledge of health and safety standards.
- Other info: Opportunities for personal growth in a dynamic environment.
Overview
Customers visit our café for all sorts of reasons. Whether it\’s a hearty breakfast to kickstart their day, or a quick pick-me-up for those on their way, we\’re here to provide great service, no matter the order. As a Front of House team member, you help make every day a little better with dedication to excellent service and an understanding of health and safety standards.
While you work as the friendly face out front, we\’ll support you behind the scenes with career opportunities, flexible working options, and more. This is a place where you can really get on, with every opportunity to progress.
Please note that you need to be 18 or over to apply for this role.
We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. We welcome applicants from all walks of life and offer varying working patterns. For information on accessibility support in our recruitment process, please click here.
Responsibilities
- Serving customers quickly, efficiently and with care.
- Resolving customer complaints and relaying information to the Café Manager.
- Maintaining food freshness by following first in, first out (FIFO) stock rotation.
- Adhering to food safety and hygiene regulations while keeping daily records.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Clearing and sanitising tables so our café stays clean.
- Making sure we maintain our standards and all food products are available.
- Staying up-to-date with business communications and exciting new initiatives.
- Knowing our café’s menu inside out and ensuring food is served as intended.
- Preparing hot and cold drinks for customers.
- A commitment to excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
Personal
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
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Cafe Front Of House Team Member employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Front Of House Team Member
✨Tip Number 1
Get to know the café inside out! Familiarise yourself with the menu and any special initiatives. This way, when you chat with the team during your interview, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, like a customer complaint or a busy rush. Being able to demonstrate your proactive attitude and problem-solving skills will really impress the hiring team.
✨Tip Number 3
Don’t forget to highlight your teamwork abilities! Share examples of how you’ve worked well in a team before. The café thrives on collaboration, so showing that you can contribute positively to the team dynamic is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest updates and opportunities at Tesco Café, making it easier for us to connect with you.
We think you need these skills to ace Cafe Front Of House Team Member
Some tips for your application 🫡
Show Your Passion for Service: When you're writing your application, let your enthusiasm for customer service shine through! Share any experiences where you've gone the extra mile for customers, as this will show us that you truly care about making their day better.
Know the Menu Inside Out: Familiarise yourself with our café's menu and any exciting initiatives we have going on. Mentioning specific items or promotions in your application can really impress us and show that you're genuinely interested in the role.
Highlight Your Team Spirit: We love a good team player! In your application, talk about your experience working in teams and how you contribute to a positive atmosphere. This is key in a busy café environment where collaboration is essential.
Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s super easy, and you'll be able to find all the info you need about the role and our amazing benefits right there.
How to prepare for a job interview at Tesco UK
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café's menu. This shows your genuine interest in the role and helps you answer questions about food and drink options confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved complaints or went above and beyond for a customer.
✨Understand Health and Safety Standards
Brush up on health and safety regulations relevant to food service. Being able to discuss these standards will demonstrate your commitment to maintaining a safe and clean environment.
✨Practice Teamwork Scenarios
Since this role involves working closely with others, be ready to discuss your experience in team settings. Share examples of how you’ve collaborated effectively and contributed to a positive team atmosphere.