At a Glance
- Tasks: Prepare delicious food and keep our kitchen sparkling clean.
- Company: Join the friendly team at Tesco Cafés, where every day is unique.
- Benefits: Flexible working hours, career growth, and a supportive environment.
- Why this job: Make customers smile with great food while developing your skills.
- Qualifications: Must be 18+, with a passion for teamwork and customer service.
- Other info: Inclusive culture that celebrates diversity and offers flexible working options.
Overview
What’s the secret ingredient behind our café’s big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it’s the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.
As a member of this team and someone who’s dedicated to great service, you’ll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. It’s an essential and varied role, where your work helps to make every day a little better.
In return for all you do, we’ll offer you plenty of support, bags of career choice, flexible working options, and so much more. Ultimately, it all adds up to a career where you can do good and feel good.
Please note that you need to be 18 or over to apply for this role.
Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:
Responsibilities
- Keeping kitchen equipment and utensils clean and tidy.
- Serving customers quickly, efficiently and with care.
- Following food safety and hygiene regulations while keeping daily records.
- Practising first in, first out (FIFO) stock rotation to keep our food fresh.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Preparing, cooking, and serving food according to our cafés
- Making sure we maintain our standards and all food products are available.
- Knowing our café’s menu inside and out and serving food exactly as it’s intended.
- Resolving customer complaints and passing on information to the Café Manager.
- Staying up to date with business communications and exciting new initiatives.
- A commitment to excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
Personal
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
About Tesco Cafés
With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel – truly a place to get on.
Our culture and flexibility
We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our cafés, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
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Cafe Back of House Team Member employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Back of House Team Member
✨Tip Number 1
Get to know the café's menu inside and out! When you walk into that interview, show us you’re passionate about the food we serve. Mention your favourite dishes and how you’d prepare them – it’ll impress us and show you’re ready to jump in!
✨Tip Number 2
Practice your communication skills! As a Back of House team member, you’ll need to work closely with others. During your interview, demonstrate how you can effectively communicate and collaborate with your teammates to keep things running smoothly.
✨Tip Number 3
Show us your multitasking abilities! We love candidates who can juggle multiple tasks under pressure. Share examples from your past experiences where you’ve successfully managed several responsibilities at once – it’ll make you stand out!
✨Tip Number 4
Don’t forget to ask questions! This shows us you’re genuinely interested in the role and the café environment. Ask about our team culture or how we maintain our high standards – it’ll help you get a feel for what it’s like to work with us!
We think you need these skills to ace Cafe Back of House Team Member
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and what makes you excited about working in a café. Share any experiences you've had that relate to food preparation or customer service – it’ll help us see your enthusiasm!
Highlight Your Team Spirit: We’re all about teamwork here at Tesco Cafés, so make sure to mention any past experiences where you’ve worked well with others. Whether it’s in a café, restaurant, or any other setting, we want to know how you contribute to a positive team environment.
Be Clear About Your Availability: Flexibility is key in our cafés, so be upfront about when you can work. If you have specific days or times that suit you best, let us know! This helps us understand how you fit into our team and schedule.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Tesco UK
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the café’s menu. This shows your genuine interest in the role and helps you answer questions about food preparation and service confidently.
✨Demonstrate Your Team Spirit
Since this role is all about teamwork, be ready to share examples of how you've worked well in a team before. Highlight your communication skills and how you handle pressure, as these are key in a busy kitchen environment.
✨Showcase Your Hygiene Knowledge
Brush up on food safety and hygiene regulations. Be prepared to discuss how you would maintain cleanliness in the kitchen and why it’s important for customer satisfaction and safety.
✨Be Ready for Customer Scenarios
Think of potential customer complaints or scenarios you might face in the café. Prepare to explain how you would resolve these issues while maintaining excellent customer service, as this is crucial for the role.