Team Manager - Blackburn Superstore

Availability Window: Mon: 07:00–16:00, Wed: 10:00–19:00, Fri: 13:00–22:00.

Tesco: Permanent contract. Shift Pattern: Varies from day to day but are planned in advance.

Responsibilities:

• Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coach your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
• Lead your team in driving trade activity, using your expertise and knowledge to grow sales and maximise profit.
• Lead and build your managers’ knowledge to deliver and sustain Store Change Plan and resource-planned activities, ensuring hours are worked when and where they would most benefit customers, and to identify and resolve root cause issues with sustainable solutions and continual reviews.
• Ensure the safety of your colleagues is a top priority, and coach the team to use all security tools available to provide a safer place to work.
• Communicate effectively, share knowledge and best practices, and work collaboratively with your team to deliver results.
• Be natural and welcoming with customers, listening and understanding others, and building strong relationships with your colleagues and customers.
• Use energy and resilience to maintain momentum in challenging environments; own decision-making for the store and act quickly in the best interest of customers and colleagues.
• Bring energy and drive to deliver beyond expectations and act with integrity whether things are going well or challenging times.
• Be aware of competitors and continuously look for ways to build and deliver new initiatives to improve the store for customers.

Company Vision and Values:

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, Equity and Inclusion (DEI):

At Tesco, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working and ways we can support you throughout your application process.

Accessibility and Eligibility:

We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On occasions with high volumes of applicants, some roles may close earlier than the advertised end date to manage applicants effectively. We will only provide individual feedback to those candidates who attend an interview.