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For Companies At a Glance
- Tasks: Serve customers, maintain store standards, and support a diverse team.
- Company: Join Tesco, a brand committed to diversity and inclusion.
- Benefits: Earn from £12.87 per hour with flexible hours and career progression.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Passion for service, teamwork, and adaptability in a fast-paced environment.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 12 - 14 £ per hour.
Availability Window: Sun 10:00–16:00; Thu 11:00–17:00; Sat 09:00–18:00.
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. We are proud to be a brand where everyone is welcome and support diversity, equity and inclusion in the workplace.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Be able to adapt to working in a fast paced ever-changing environment.
- A passion for human connection.
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
- To be at work on time, well presented and ready to be a brand ambassador.
About Tesco and Inclusion
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For information on the accessibility support we can offer, please contact us.
Please note
- Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country please contact us.
- We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
- On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit Tesco plc.
Tesco Colleague - Phone Shops - Andover Extra employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Andover Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your personal values align with theirs, especially around customer service and inclusivity. It’ll help you stand out as a candidate who truly gets what Tesco is all about!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will demonstrate your passion for delivering great service, which is key for the role.
✨Tip Number 3
Don’t be shy about asking questions during your interview. It shows you’re genuinely interested in the role and the company. Ask about team dynamics or how they support flexible working – it’s a great way to show you’re thinking about how you’d fit in.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect with you.
We think you need these skills to ace Tesco Colleague - Phone Shops - Andover Extra
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our diverse team.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. We love seeing how your skills match up with what we're looking for, so don’t hold back on showcasing your strengths!
Show Your Passion for Service: Since customers are at the heart of everything we do, it’s important to express your enthusiasm for delivering great service. Share examples of how you've gone above and beyond for customers in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Tesco UK
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities listed in the job description, like delivering great customer service and maintaining stock accuracy. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Tesco places a strong emphasis on customer satisfaction, so be prepared to discuss your experiences in providing excellent service. Think of specific examples where you've gone above and beyond for customers, and how you can bring that same enthusiasm to the team.
✨Emphasise Flexibility and Team Spirit
Since this role requires adaptability in a fast-paced environment, highlight your ability to work well under pressure and your willingness to support your colleagues. Share instances where you've collaborated effectively in a team or adapted to changing circumstances.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly for your interview to reflect the brand's standards. Also, arrive on time to demonstrate your reliability and commitment. Being punctual shows that you respect the interviewer's time and are serious about the opportunity.
