At a Glance
- Tasks: Support our team in delivering excellent customer service and creating a welcoming atmosphere.
- Company: Join Tesco, a diverse and inclusive workplace where everyone is welcome.
- Benefits: Earn from £14.31 per hour with flexible hours and guaranteed minimum shifts.
- Other info: Opportunities for career progression and personal development await you.
- Why this job: Be the face of Tesco, making a real difference for customers every day.
- Qualifications: Great communication skills and a passion for teamwork are essential.
The predicted salary is between 25020 - 30580 £ per year.
Availability Window
Our Team Support rate of pay starts from £14.31 an hour; this increases to £15.52 for stores inside the M25. ÂAdditional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows.
We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be.
We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety.
It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Understanding what may be getting in the way of individuals delivering a great service and actively remove these obstacles with them.
- Celebrating success within the team, being creative in the way you achieve this.
- Being readily available to resolve customer and colleague queries, leaving them with a smile on their face.
- Ensuring the team are dressed for service and positively reflect our brand.
- Providing constructive feedback to Team Manager on individuals contribution to serving customers well.
- Role modelling great customer service and standards of dress, demonstrating a natural passion to delight our customers.
- Ensuring our colleagues have the tools to deliver their role well.
- Developing own Operational and Behavioural Skills.
- Effectively co-ordinate resource to provide excellent service to customers by:
- Forward planning to ensure right resource is available at the right time in the coming week.
- Updating the Duty Manager to ensure they are kept well informed and able to pro-actively support.
- Supporting managers to co-ordinate seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable of department KPI's and delivers the practical actions required to achieve these.
You will be someone with great communication skills and works well in a team, while being ready to roll up your sleeves and do what is needed to give our customers great service.
We will be depending on you, as the face of Tesco, to Serve Britain's Shoppers a Little Better Everyday:
- Get to know your customers, greet them with a smile and serve them with pride
- Take time to listen, and help out wherever you can
- Make decisions that are right for our customers
- Be passionate and knowledgeable about our products and services
- Always be there, on time and properly presented.
We are proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves.
Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day.
Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move.
Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers.
It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.Â
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us.
That is why at Tesco, we always welcome chats about flexible working.
Some people are at the start of their careers, some want the freedom to do the things they love.
Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else.
So, talk to us throughout your application about how we can support.
Please note
Tesco will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country please
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.
We will only be able to offer individual feedback to those candidates who attend an interview.
- For more information about us please visit www. tescoplc. com
- #J-18808-Ljbffr
Team Support - Amersham Superstore employer: Tesco UK
Tesco UK is an excellent employer, offering a supportive work culture that prioritises customer care and teamwork. With flexible shifts and opportunities for personal growth, employees can enjoy a rewarding career while making a positive impact in their local communities across Exeter. The company values its staff, providing training and development to ensure everyone can thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Team Support - Amersham Superstore
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Tesco UK, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Tesco UK!
We think you need these skills to ace Team Support - Amersham Superstore
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Tesco UK, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Tesco UK and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Tesco UK that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Tesco UK
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
