At a Glance
- Tasks: Lead the Microsoft 365 strategy and enhance colleague experiences across a global retailer.
- Company: Join Tesco, a leading retailer committed to innovation and inclusivity.
- Benefits: Enjoy competitive salary, annual bonus, generous holiday, and private medical insurance.
- Why this job: Shape the future of workplace technology and drive impactful change for 300k+ colleagues.
- Qualifications: Experience in managing Microsoft 365 products and strong understanding of enterprise technology.
- Other info: Flexible working patterns with opportunities for career growth in a diverse environment.
The predicted salary is between 36000 - 60000 £ per year.
This role is the strategic owner of Microsoft 365 for Tesco. You will define how colleagues experience communication, collaboration, identity‑integrated services, and AI capabilities across the M365 ecosystem. You will own the end‑to‑end product lifecycle, the M365 roadmap, and the strategic direction of the platform, ensuring it enables productivity, operational efficiency, security posture, and long‑term value. You will partner across Engineering, Security, Identity, Change, and Business teams to shape capability adoption, manage Microsoft’s constant innovation cycle, and ensure M365 remains reliable, modern, and fit for a global retailer.
M365 Strategy & Roadmap
- Own the end‑to‑end M365 product roadmap, ensuring alignment with business priorities, colleague experience, operational efficiency, and risk posture.
- Lead product discovery, prioritisation, and feature evaluation across all M365 workloads including Teams, Office, Exchange Online, SharePoint, OneDrive, Viva, Entra‑integrated capabilities, and Copilot.
- Translate Microsoft’s external roadmap into Tesco’s internal strategy, including deprecations, new releases, updates, and mandatory configuration changes.
- Set the long‑term vision for how M365 evolves within Workplace Technology and the wider enterprise.
Adoption, Behavioural Change & Colleague Experience
- Partner with Change & Comms to drive adoption across 300k+ colleagues through structured onboarding, enablement and behavioural uplift campaigns.
- Understand colleague personas, pain points, and usage patterns and use insights to inform roadmap decisions.
- Improve digital fluency and drive consistent, modern ways of working across the organisation.
Cross‑Functional Alignment & Stakeholder Engagement
- Work with senior business stakeholders to agree priorities, align to strategic objectives and communicate product direction.
- Operate as Tesco’s M365 domain expert, representing the platform across internal committees and external supplier engagements.
- Influence decision‑making across Workplace Technology, Engineering, Identity, Security and Business teams.
Execution & Delivery
- Translate product goals into clear user stories with acceptance criteria and guide Engineering in breaking down work into incremental delivery.
- Lead sprint and release planning to optimise value and minimise complexity.
- Manage competing priorities and decisively resolve trade‑offs across teams.
- Ensure well‑structured documentation, roadmap materials, and clear communication of changes.
Commercials & Licensing
- Own the licensing strategy for Microsoft 365, including SKU optimisation, cost management and alignment to future capability needs.
- Produce product‑related budget papers and support commercial planning activities.
Key Relationships
- Workplace Product Managers, Analysts, Designers, Researchers
- Engineering and Data Science teams
- Identity, Security, Infrastructure & Operations
- Change, Communications & HR
- Digital Workplace Business stakeholders across Tesco
- External suppliers and Microsoft account teams
Operational Skills
- Product vision, strategy creation and long‑term roadmap planning
- Enterprise technology design and understanding of retail technology environments
- Customer empathy, discovery practices, experimentation and validation
- Agile product development, sprint planning and modern delivery practices
- Data‑driven prioritisation, analytics interpretation and decision‑making
- Communication and influencing across technical and non‑technical audiences
- Strategic problem‑solving, simplification and pattern recognition
- Embracing and enabling change
You will need
- Significant experience managing Microsoft 365 as a product, including roadmap ownership, service governance and release management.
- Deep knowledge of M365 administration, Message Centre, roadmap IDs, usage analytics and platform telemetry.
- Strong understanding of identity (Entra), security (Defender/Compliance), collaboration, device management and ecosystem integration.
- Experience delivering large‑scale digital transformation or SaaS adoption programmes.
- Experience shaping product OKRs, vision and strategy for complex, enterprise‑scale products.
- Ability to combine quantitative and qualitative data to drive decision‑making and prioritisation.
- Practical familiarity with how large technology systems interact, including health metrics and SLOs.
What Success Looks Like
- A clear, predictable, enterprise‑aligned M365 roadmap
- High colleague adoption and satisfaction across key M365 workloads
- A modern, reliable, well‑governed M365 platform
- Proactive handling of Microsoft roadmap changes
- Reduction of duplication, complexity and inefficiency
- Strong commercial stewardship and licence optimisation
- A consistent, compelling narrative for how M365 enables Tesco’s ways of working
Why This Role Matters
Microsoft 365 underpins communication, collaboration, identity, security integration and AI‑driven productivity for the entire organisation. As Tesco advances its Workplace Technology strategy, this role acts as the single point of ownership for the M365 ecosystem—ensuring that it is governed, optimised, and strategically shaped for the future.
Whats in it for you?
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay; we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We’re a big business and we can offer a range of diverse full‑time & part‑time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern—combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you – Everyone is welcome at Tesco.
Microsoft M365 Product Manager – Workplace Technology Engineering in Welwyn Garden City employer: Tesco Technology
Contact Detail:
Tesco Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft M365 Product Manager – Workplace Technology Engineering in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to current or former Tesco employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the M365 Product Manager role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by diving deep into Microsoft 365 features. Be ready to discuss how you would enhance colleague experience and drive adoption across the platform. Show us your passion for M365 and how you can make it work wonders for Tesco!
✨Tip Number 3
Practice your storytelling skills! When discussing your past experiences, frame them in a way that highlights your strategic thinking and problem-solving abilities. We want to hear how you've tackled challenges and driven change in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Tesco and being part of our mission to serve customers better every day.
We think you need these skills to ace Microsoft M365 Product Manager – Workplace Technology Engineering in Welwyn Garden City
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Microsoft 365 and how it aligns with the role. We want to see how your skills can directly contribute to our M365 strategy at Tesco.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven product success or improved colleague experiences in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas, as we appreciate well-structured communication that reflects the clarity we seek in our teams.
Apply Through Our Website: We encourage you to submit your application through our official website. This ensures that your application is reviewed promptly and gives you the best chance to shine in front of our hiring team!
How to prepare for a job interview at Tesco Technology
✨Know Your M365 Inside Out
Make sure you have a solid understanding of Microsoft 365, especially the specific tools and features mentioned in the job description. Familiarise yourself with Teams, SharePoint, OneDrive, and how they integrate into the workplace. Being able to discuss these tools confidently will show that you're ready to take ownership of the product.
✨Showcase Your Strategic Thinking
Prepare to discuss how you would approach the end-to-end product lifecycle and roadmap for M365 at Tesco. Think about how you can align the platform with business priorities and improve colleague experience. Bring examples from your past experiences where you've successfully managed product strategy or led digital transformation initiatives.
✨Engage with Stakeholders
Highlight your experience in cross-functional collaboration. Be ready to talk about how you've worked with different teams, such as Engineering, Security, and Change Management, to drive adoption and manage competing priorities. This role requires strong stakeholder engagement, so demonstrate your ability to influence and communicate effectively across various audiences.
✨Data-Driven Decision Making
Emphasise your ability to combine quantitative and qualitative data to inform your decisions. Prepare to discuss how you've used analytics to shape product direction or improve user experience in previous roles. Showing that you can leverage data to drive prioritisation will resonate well with the interviewers.