Lead Technical Programme Manager - Store Foundation in Welwyn Garden City

As a Lead Technical Programme Manager, you will deliver complex, cross‑functional technology programmes that support colleagues and help serve our customers better. You will work collaboratively, influence Product, Engineering and business colleagues and lead the programme to deliver value quickly and often. This role will deliver the new Store Hardware Strategy and will ensure the future of the technology landscape is mapped against Engineering and Product roadmaps.

Accountable for the continuous feedback from operational hardware in stores today to provide value in understanding the As‑Is and To‑Be operational models. You will be responsible for:

• Leading and delivering programmes with multiple business and technical risks that will impact the success of key Tesco business priorities.
• Defining and tracking performance against customer and business KPIs.
• Managing Risks and Issues and influencing multiple dependent teams.
• Establishing new or improving existing delivery methodology to deliver the programme goals.
• Creating and tracking a plan to deliver the programme goals, including the technical implementation plan.
• Owning the release plan and stakeholder communication and weekly Governance.
• Understanding trade‑offs in delivery, using experience and influencing skills to drive consensus with our Business, Technology and Engineering teams to obtain the best value and solution.
• Foreseeing potential risks and issues, establishing a process, facilitating discussion, and managing escalations.
• Acting on opportunities to adopt trends and new concepts in programme and product delivery.
• Understanding and driving a technical architecture to foresee the impact on dependencies, delivery timelines and implementation plans.
• Having good knowledge of System, Software and Data engineering and implementations best practices to appreciate delivery challenges.
• Understanding technology concepts, grasping new ones quickly and appreciating their implications on delivery.
• Effectively managing major incidents, ensuring stakeholders are updated with the right information to drive the correct decisions.
• Collaborating with the Product and Engineering teams to define annual budgetary requirements.
• Building positive relationships with suppliers & external stakeholders to deliver software or professional services.
• Coaching peers and other roles, teaching where required, on methodologies and programme management tools and coaching/mentoring on leadership.
• Leading other TPMs in the team and coordinating their plans into the wider programme plan.
• Playing an active leadership role in the TPM guild and community – proactively influencing capability and capacity planning for TPMs.

You will need:

• Operational skills
• Programme Methodologies
• Managing Risk
• Programme Governance
• Business Awareness
• Communicating and Influencing
• Data Analytics and Insight
• Strategic Thinking and Problem Solving
• Finance and Procurement
• Embracing and Enabling Change
• Curiosity and Learning
• Core Technology Product Methodologies
• Retail Technology Awareness
• Development Life‑cycle

Experience relevant for this role:

• Have a proven record of accomplishment in delivering technology across multiple teams in multiple geographies.
• Have experience of building credible relationships and influencing senior management & leadership teams.
• Flexibility, ability to plan and organise, responsiveness, creativity, self‑starter.
• Service Management looking at KPIs in technology performance across a wide estate.
• Strategic mindset to look beyond Project delivery and to assess against the long‑term planning serials.
• Delivery of strategic roadmaps against Product and Engineering standards.

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Find out more!

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Private medical insurance.
• 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.

We’re a big business and we can offer a range of diverse full‑time & part‑time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you – Everyone is welcome at Tesco.