At a Glance
- Tasks: Lead a team to build and maintain critical online systems at Tesco.
- Company: Join Tesco Technology, a leader in retail innovation and customer service.
- Benefits: Enjoy a competitive salary, annual bonus, private medical insurance, and generous holiday leave.
- Why this job: Shape the future of online shopping while working in a supportive and inclusive environment.
- Qualifications: Experience in systems engineering and leadership; strong communication skills required.
- Other info: Flexible working patterns available, combining office and remote work.
The predicted salary is between 48000 - 84000 £ per year.
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About the role
The Systems Engineering Manager helps to define and influence the technical roadmap for their area. This role is critical in shaping the team and working with the programme function to effectively deliver against the roadmap, as well as ensuring that the delivered technologies are highly available, and are continually maintained.
As a Systems Engineering Manager within the Online team at Tesco, you will be managing the team building the infrastructure that runs critical online properties such as our Tesco.com homepage, Groceries website, and online payment portal.
As a Systems EngineeringManager, I will:
Discover and implement new technologies that improve functionality, availability, cost efficiency, and security for Tesco\’s systems.
Leads a team of System Engineers who design, develop, and manage Tesco\’s systems.
Manage Roadmaps and KPI\’s related to the technical areas I look after.
Collaborate with other teams across all of Tesco Technology and vendors to ensure service and project delivery.
Define simple management summary from complex technical topics and drive logical decisions at all levels within Tesco.
You will be responsible for
System Engineering Skills & responsibilities
Prioritises service above all else, and has a daily focus on customer satisfaction and continuous improvement.
Evaluate and recommend appropriate infrastructure products to meet business needs.
Define and influence the Roadmap and technical standards, in their own technology areas.
Ensure security is by design for new and existing solutions.
Understand and adopt appropriately different ways of working for effective and efficient delivery.
Awareness or knowledge of emerging technologies within your specialism and keep abreast of wider Infrastructure developments.
Leverage existing tool sets and drive adoption of new tools and techniques, to get the best value.
Manage resources within the team to ensure the successful delivery of projects whilst maintaining service.
Manage the team to identify and resolve issues quickly, address escalations and manage communications to stakeholders.
Supervise response to major incidents and provide clear post-incident root cause analysis documentation.
Define and implement high-impact changes and projects in Infrastructure that could impact your area of responsibility and take proactive measures to ensure service stability.
Ownership of technology readiness, to deliver key initiatives/projects within QTC (Quality/Time/Cost).
Take ownership to deliver workplace initiatives / projects.
Leadership & Potential
Motivate your team with clear expectations and providing recognition.
Create a positive and supportive culture in your team.
Anticipate and overcome obstacles with a pragmatic approach to achieve goals and commitments.
Proficient in spoken and written English.
Comfortable communicating with stakeholders and engineers alike
Responsible for hiring, objective setting, coaching employees, and support for individual\’s career growth.
You will need
System Engineering Skills & responsibilities
Prioritises service above all else, and has a daily focus on customer satisfaction and continuous improvement.
Evaluate and recommend appropriate infrastructure products to meet business needs.
Define and influence the Roadmap and technical standards, in their own technology areas.
Ensure security is by design for new and existing solutions.
Understand and adopt appropriately different ways of working for effective and efficient delivery.
Awareness or knowledge of emerging technologies within your specialism and keep abreast of wider Infrastructure developments.
Leverage existing tool sets and drive adoption of new tools and techniques, to get the best value.
Manage resources within the team to ensure the successful delivery of projects whilst maintaining service.
Manage the team to identify and resolve issues quickly, address escalations and manage communications to stakeholders.
Supervise response to major incidents and provide clear post-incident root cause analysis documentation.
Define and implement high-impact changes and projects in Infrastructure that could impact your area of responsibility and take proactive measures to ensure service stability.
Ownership of technology readiness, to deliver key initiatives/projects within QTC (Quality/Time/Cost).
Take ownership to deliver workplace initiatives / projects.
Leadership & Potential
Motivate your team with clear expectations and providing recognition.
Create a positive and supportive culture in your team.
Anticipate and overcome obstacles with a pragmatic approach to achieve goals and commitments.
Proficient in spoken and written English.
Comfortable communicating with stakeholders and engineers alike
Responsible for hiring, objective setting, coaching employees, and support for individual\’s career growth.
Whats in it for you?
We\’re all about the little helps. That\’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.
Annual bonus scheme of up to 20% of base salary
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
26 weeks maternity and adoption leave (after 1 years\’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About Us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is\’Serving our customers, communities and planet a little better every day\’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we\’re a place where Everyone\’s Welcome. We\’re proud to have been accredited Disability Confident Leader and we\’re committed to providing a fully inclusive and accessible recruitment process.
We\’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern -combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
-
Industries
Retail
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Systems Engineering Manager/DevOps Manager employer: Tesco Technology
Contact Detail:
Tesco Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Engineering Manager/DevOps Manager
✨Tip Number 1
Familiarise yourself with Tesco's technical roadmap and recent projects. Understanding their current infrastructure and technologies will help you speak confidently about how your experience aligns with their needs during any discussions.
✨Tip Number 2
Network with current or former employees of Tesco Technology on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the Systems Engineering Manager role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've motivated teams in the past. Since this role involves managing a team, showcasing your ability to create a positive culture and drive performance will be crucial.
✨Tip Number 4
Stay updated on emerging technologies relevant to systems engineering and DevOps. Being able to discuss how these technologies could benefit Tesco will demonstrate your proactive approach and commitment to continuous improvement.
We think you need these skills to ace Systems Engineering Manager/DevOps Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in systems engineering and DevOps. Focus on your leadership skills, technical expertise, and any specific projects that align with Tesco's needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention how your previous experiences have prepared you to manage teams and deliver high-quality infrastructure solutions.
Highlight Key Skills: In your application, emphasise skills such as team management, project delivery, and knowledge of emerging technologies. Make sure to connect these skills to the responsibilities outlined in the job description.
Showcase Problem-Solving Abilities: Provide examples of how you've successfully resolved complex issues in past roles. This will demonstrate your ability to handle major incidents and contribute to service stability at Tesco.
How to prepare for a job interview at Tesco Technology
✨Understand the Technical Roadmap
Familiarise yourself with Tesco's technical roadmap and be prepared to discuss how your experience aligns with their goals. Highlight any relevant projects you've led that demonstrate your ability to influence and deliver on similar roadmaps.
✨Showcase Leadership Skills
As a Systems Engineering Manager, you'll need to motivate and manage a team effectively. Be ready to share examples of how you've successfully led teams in the past, focusing on your approach to setting clear expectations and fostering a positive culture.
✨Emphasise Customer Satisfaction
Tesco prioritises service and customer satisfaction. Prepare to discuss how you've implemented changes or technologies that improved customer experiences in previous roles, and be ready to explain your philosophy on continuous improvement.
✨Communicate Clearly with Stakeholders
Effective communication is key in this role. Practice explaining complex technical topics in simple terms, as you may need to present ideas to both technical and non-technical stakeholders. This will demonstrate your ability to bridge gaps between teams.