At a Glance
- Tasks: Serve customers with passion, handle products carefully, and support store operations.
- Company: Join Tesco, a diverse and inclusive workplace focused on serving communities.
- Benefits: Earn £13.28 per hour, flexible hours, and opportunities for career growth.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Be part of a team that values your input and celebrates success together.
- Qualifications: Must be over 18; great customer service skills and teamwork are essential.
The predicted salary is between 13 - 14 £ per hour.
Availability Window
Sun 12:00 – 16:15
Mon 15:45 – 23:00
Fri 16:45 – 23:00
Sat 16:45 – 23:00
Pay
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
Working Hours
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
About the Role
Customers are at the heart of everything we do. It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
A passion for delivering great service, greeting customers with a smile, and serving them with pride. The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip. To take the initiative and make decisions that are right for our customers. Work well within a team and communicate openly with others. Build relationships with colleagues to create a team spirit, having fun and celebrating success. Be at work on time, well presented and ready to be a brand ambassador.
About Tesco
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a parent, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Eligibility
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 a.m. or after 9:45 p.m. or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Inclusive Recruiting
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Ystradgynlais Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With flexible working options, competitive pay starting at £13.28 per hour, and opportunities for career progression, our Ystradgynlais Superstore is a fantastic place to grow your skills while serving our diverse community. Join us to be part of a team that celebrates success, fosters personal development, and prioritises customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Ystradgynlais Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’s all about being genuine and showing that you care!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Tesco loves passionate people who can build rapport with customers, so be ready to share your stories.
✨Tip Number 3
Be flexible with your availability. If you can work during the times they need, it’ll make you a more attractive candidate. Tesco appreciates those who can adapt, so highlight your willingness to fit in with their schedule.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for enthusiastic team players who want to make a difference in our stores.
We think you need these skills to ace Tesco Colleague - Ystradgynlais Superstore
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so if your schedule matches our needs, it’ll make things easier for both of us!
Highlight Your Customer Service Skills:Since customers are at the heart of what we do, share any experiences you have in customer service. Whether it's a part-time job or volunteering, let us know how you’ve made customers feel welcome and valued.
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Show us who you are and how you align with our values of inclusivity and teamwork.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with Tesco!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule closely matches their needs, don’t hesitate to mention it. This shows that you’re keen and willing to work with them.
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond for customers in the past. This aligns perfectly with Tesco's focus on serving customers with pride.
✨Be a Team Player
Highlight your ability to work well within a team. Discuss experiences where you collaborated with others to achieve a common goal. Tesco values team spirit, so showing that you can build relationships with colleagues will set you apart.
✨Understand Tesco's Values
Familiarise yourself with Tesco’s core purpose and values before the interview. Being able to discuss how you align with their vision of serving customers and communities will demonstrate that you’re not just looking for any job, but that you genuinely want to be part of their team.
