At a Glance
- Tasks: Lead a team to create an amazing in-store customer experience and drive sales.
- Company: Join TESCO, a company committed to serving customers and communities sustainably.
- Benefits: Enjoy a competitive salary, excellent benefits, and flexible working options.
- Other info: Embrace diversity and inclusion in a supportive work environment with growth opportunities.
- Why this job: Make a real impact by leading a passionate team and enhancing customer satisfaction.
- Qualifications: Experience in leading teams, strong communication skills, and a customer-first mindset.
The predicted salary is between 30000 - 40000 £ per year.
Availability Window
Days From time To time Sun 15:30:00 22:00:00 Thu 13:00:00 19:30:00 Fri 13:00:00 19:30:00
Responsibilities
- Lead the team to deliver a great customer experience in-store.
- Recruit, train, and develop colleagues to build a high‑performing team.
- Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
- Lead trade activity, using insight and expertise to grow sales and maximise profit.
- Develop knowledge to deliver the Store Change Plan, ensuring resources and hours are used to benefit customers most.
- Identify and resolve root‑cause issues with sustainable, long‑term solutions.
- Prioritise colleague safety and ensure the store trades legally, coaching the team to use security and safety tools effectively.
- Stay curious and seek opportunities to better serve customers, communities, and the planet.
Qualifications
- Proven experience leading and developing high‑performing teams.
- Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
- A welcoming, customer‑first approach, building strong relationships with colleagues and customers.
- Resilience and sound judgement to make effective decisions that support both customers and colleagues.
- Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
- Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.
Additional Information
Competitive salary with an excellent benefits package.
Team Manager shift patterns vary day to day but are planned in advance to support work-life balance.
TESCO's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
We are committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves – Everyone's Welcome.
We also understand that life varies for each of us, so we're always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
