At a Glance
- Tasks: Deliver groceries with a smile and keep everything tidy and organised.
- Company: Join a friendly team at Yeovil Extra, where teamwork matters.
- Benefits: Earn £14.18 per hour, guaranteed hours, and flexible shifts.
- Other info: Great opportunity for career growth and building relationships.
- Why this job: Make customers happy while enjoying a dynamic work environment.
- Qualifications: Must have a valid UK/EU/EEA driving licence and be over 18.
The predicted salary is between 29500 - 30500 € per year.
Availability Window: Monday: 19:00–23:00, Thursday: 18:00–22:00, Friday: 19:00–23:00, Saturday: 19:00–23:00.
Pay and Guaranteed Hours: Our Customer Delivery Driver rate starts from £14.18 per hour and increases to £15.45 per hour for stores inside the M25. Additional payments may apply depending on location. We offer a minimum of 16 guaranteed hours each week for new colleagues, with the option to work fewer hours (to a minimum of 12).
Responsibilities:
- I ensure the van and trays are clean and tidy.
- I keep the back yard clean, tidy and clear of rubbish, picking up litter as I see it.
- I wash trays as part of the tray wash process.
- I load the van as required and check the van for roadworthiness.
- I talk to the customer about any changes to their order, including short code items and substitutions, and offer a refund for anything they are unhappy with.
- I take care of products and deliveries as if they were my own.
- I inform the customer that they will not be charged any more for their substitutions.
- I deliver during the customer’s scheduled time slot.
- I call the customer before arriving at their property if early.
- I call the store/centre if running 30 or more minutes late.
- I build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- I am warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- I act quickly to respond to the changing needs of our customers and embrace change within my store.
- I am energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- I share ideas with my Manager and other colleagues on how we can improve our store for customers.
Legal and Eligibility: We only recruit individuals who have passed the school leaver’s age. Please note we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, cars, beers, wines and spirits, counters, bakery, and driving roles.
Customer Delivery Driver - Yeovil Extra employer: Tesco Retail
As a Customer Delivery Driver at our Yeovil Extra location, you will be part of a dynamic team that values collaboration and customer satisfaction. We offer competitive pay starting at £14.18 per hour, guaranteed hours, and a supportive work culture that encourages personal growth and development. Join us to enjoy a fulfilling role where your contributions are recognised, and you can make a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Yeovil Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the store and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and your ability to adapt to changes—key traits for a Customer Delivery Driver.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and presentable can make a great first impression. It shows you care about the role and respect the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Customer Delivery Driver - Yeovil Extra
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We want to know when you can work, especially since the role has specific time slots. Being clear about your schedule helps us see if you're a good fit for our team!
Emphasise Customer Service Skills:Since this role is all about delivering a great experience, don’t forget to showcase your customer service skills. Share examples of how you've interacted with customers in the past and how you’ve gone the extra mile to make them happy.
Be Detail-Oriented:We love candidates who pay attention to detail! Mention any experience you have with keeping things tidy and organised, whether it’s in a previous job or even at home. It shows us you’ll take care of our products and deliveries like they’re your own.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific hours, be ready to discuss how your schedule aligns with the company's needs. This shows you're committed and have thought about how you can fit into their team.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s handling complaints or going the extra mile for a customer, having specific stories ready will demonstrate your ability to build relationships and respond to customer needs effectively.
✨Demonstrate Team Spirit
This role emphasises teamwork, so think of instances where you’ve collaborated successfully with colleagues. Share how you contributed to a positive work environment and how you can bring that same energy to their team.
✨Be Ready to Discuss Safety and Responsibility
Since you'll be driving and handling deliveries, be prepared to talk about your driving experience and how you ensure safety on the road. Mention your valid driving licence and any relevant experiences that highlight your responsibility and care for products and customers alike.
