At a Glance
- Tasks: Serve customers with passion, support store operations, and participate in community events.
- Company: Join Tesco, a leading retailer with a diverse and inclusive team.
- Benefits: Earn from £13.28 per hour, enjoy flexible hours, and opportunities for career growth.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Be part of a vibrant team, meet new people, and make a difference every day.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
The predicted salary is between 27600 - 28800 £ per year.
Availability Window
- Days: Sun, Thu
- From: 05:00:00
- To: 14:00:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
About the Role
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Eligibility
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications & Skills
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Flexible Working
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a parent, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Tesco Colleague - Workington Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture where every colleague is valued. With flexible working options, guaranteed hours, and opportunities for career progression, our Workington Superstore provides a dynamic environment where you can thrive while serving our customers with passion. Join us to be part of a diverse team that celebrates success and fosters personal growth in a community-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Workington Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their commitment to customer service and teamwork. It’s all about being genuine and showing that you’re a great fit for the team!
✨Tip Number 2
Practice common interview questions related to customer service and teamwork. Think of examples from your past experiences where you’ve gone above and beyond for customers or worked well in a team. We want to hear your stories!
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and being punctual shows that you respect their time. Plus, it sets a positive tone for the rest of your meeting!
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows your interest in the role and helps you understand if Tesco is the right fit for you. Ask about team dynamics, training opportunities, or flexible working options!
We think you need these skills to ace Tesco Colleague - Workington Superstore
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for delivering great customer service. Share any experiences where you’ve gone the extra mile for customers – it really makes a difference!
Be Yourself:We want to know the real you! Don’t be afraid to let your personality shine through in your application. Being genuine helps us understand how you’ll fit into our diverse team.
Highlight Your Flexibility:Since we value flexibility, mention your availability clearly. If you can work during the specified hours but have some variations, just let us know – we’re open to discussions!
Apply Through Our Website:Make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
During the interview, highlight your passion for delivering great service. Share examples from your past experiences where you've gone above and beyond for customers. This will demonstrate that you align with Tesco's values and are ready to contribute positively to the team.
✨Be Ready to Discuss Flexibility
Since Tesco values flexibility, be prepared to discuss your availability openly. If your schedule doesn't match exactly with their requirements, explain how you can still meet their needs. This shows that you're adaptable and willing to work with them.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, training opportunities, or community events. This not only shows your interest but also helps you gauge if Tesco is the right fit for you.
