At a Glance
- Tasks: Lead a team to create an amazing shopping experience for customers.
- Company: Join Tesco, a diverse and inclusive retail giant.
- Benefits: Earn £15.59 per hour with guaranteed hours and flexible shifts.
- Other info: Embrace a supportive culture with opportunities for personal development.
- Why this job: Grow your career while making a positive impact in your community.
- Qualifications: Experience in team leadership within a fast-paced retail environment.
The predicted salary is between 32300 - 35000 £ per year.
Availability Window Days From time To time Sun 14:00:00 23:00:00 Fri 17:00:00 23:00:00 Sat 14:00:00 23:00:00
About the Role Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Pay & Hours Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
Eligibility To be over 18 for this role.
Responsibilities
- Lead the team to deliver a great experience for customers in-store.
- Work across all areas of the store and act as the go‑to person for day‑to‑day operational queries.
- Build positive, inclusive relationships that help colleagues perform at their best.
- Confidently lead the store in the Manager’s absence.
- Make balanced, flexible decisions and adapt well to change.
- Coach colleagues, give feedback, and role‑model great service.
- Stay curious and seek opportunities to serve customers, communities, and the planet better every day.
Qualifications & Experience
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
About Tesco Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Wigan Poolstock Ln Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture where every team member can thrive. As a Shift Leader in Wigan, you'll enjoy competitive pay starting at £15.59 per hour, guaranteed hours, and opportunities for career growth while working alongside a diverse team dedicated to delivering exceptional customer service. With our commitment to flexibility and employee well-being, Tesco is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Wigan Poolstock Ln Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since the role involves leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories during your chat.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you think on your feet. Think about how you'd handle various customer service scenarios or team dynamics, and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows you're genuinely interested in the role and helps keep you top of mind.
We think you need these skills to ace Tesco Shift Leader - Days - Wigan Poolstock Ln Express
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your enthusiasm for delivering great customer experiences. We want to see how you can contribute to making every customer's visit a positive one!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your previous experience and how it relates to the role. We appreciate a well-structured application that’s easy to read!
Highlight Your Leadership Skills:As a Shift Leader, you'll need to inspire and motivate your team. Share examples of how you've successfully led a team in the past, and don’t forget to mention any coaching or mentoring experiences!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with their customer service ethos and how teamwork plays a crucial role in daily operations. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Highlight how you motivated your colleagues and ensured great service, as this aligns perfectly with what Tesco is looking for in a Shift Leader.
✨Emphasise Communication
As a Shift Leader, clear communication is key. Think of instances where you effectively communicated with your team or resolved conflicts. Be ready to discuss how you keep everyone informed and engaged, which is vital for creating an inclusive team environment.
✨Be Ready for Scenario Questions
Expect questions that assess your decision-making skills and adaptability. Prepare for scenarios where you might need to make quick decisions or handle unexpected changes. Show that you can stay calm under pressure and lead your team through challenges.
