At a Glance
- Tasks: Serve customers, maintain store quality, and contribute to a diverse team.
- Company: Join Tesco, a leading retailer with a commitment to inclusivity.
- Benefits: Earn £13.28 per hour, flexible hours, and career progression opportunities.
- Other info: Be part of a supportive team and enjoy a vibrant work environment.
- Why this job: Make a positive impact on customers while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 13 - 14 £ per hour.
Availability Window Days and times: Sun 10:15:00‑17:00:00, Tue 13:45:00‑21:00:00, Fri 18:00:00‑21:00:00, Sat 08:45:00‑17:00:00.
Pay starts at £13.28 per hour, rising to £14.55 per hour for stores within the M25. Additional payments may apply depending on location. Minimum guaranteed work is 16 hours per week, with the option to work as few as 12 hours. Shifts will be scheduled within the listed availability windows. You will receive at least three weeks’ notice of your scheduled shifts.
Responsibilities
- Help serve shoppers better every day.
- Meet great people, learn new things, and contribute to a specialist, diverse team that welcomes everyone.
- Provide stability or flexibility to suit your lifestyle, and pursue career progression opportunities.
- Know and serve your customers with passion and pride, delivering excellent natural service.
- Be knowledgeable about the products and services within the store.
- Work across the store in service, picking, and replenishment areas as required.
- Apply training to work safely, effectively, and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines that meet their needs on time.
- Participate in seasonal, community, and charity events to create an inclusive atmosphere.
- Understand store performance, work collaboratively to drive service and sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and ensure best condition for customers.
- Live the company’s values and follow policies, creating a welcoming environment for all.
- Accept deliveries into the store when required.
- Greet customers with a smile and deliver great service with pride.
- Build rapport with customers, ensuring they leave with a positive shopping experience.
- Take initiative and make decisions that benefit customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to foster team spirit and celebrate success.
- Be punctual, well presented, and act as a brand ambassador.
Qualifications & Skills
- Experience in customer service, retail, or a related field.
- Strong interpersonal skills and a positive attitude.
- Ability to work flexible hours and adapt to changing schedules.
- Knowledge of store processes, including picking, replenishment, and stock handling.
- Commitment to safety, quality, and service excellence.
- Good communication and teamwork abilities.
Requirements
- Must be over 18 years old.
- Candidates may work a minimum of 12 hours per week.
- Candidate must have passed the school leaver’s age and be eligible for the role.
- Certain hours (before 6:15 am or after 9:45 pm) or roles in specific areas may require additional eligibility.
- The company is a Disability Confident Leader and will provide an inclusive and accessible recruitment process.
Trolleys - Tesco Colleague - Whitstable Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. Our colleagues enjoy competitive pay starting at £13.28 per hour, with guaranteed hours and flexible scheduling to fit your lifestyle. With opportunities for career progression and a commitment to community engagement, working at our Whitstable Extra store means being part of a team that genuinely cares about serving customers and each other.
StudySmarter Expert Advice🤫
We think this is how you could land Trolleys - Tesco Colleague - Whitstable Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you show that you're not just a good fit for the role, but also for the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving shoppers, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your flexibility! With shifts varying across the week, be prepared to discuss how you can adapt to different schedules. Highlighting your availability will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Tesco team. Let’s get you that job!
We think you need these skills to ace Trolleys - Tesco Colleague - Whitstable Extra
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let us know how much you love helping customers. Share any experiences you've had in retail or customer service that highlight your positive attitude and strong interpersonal skills.
Be Flexible with Your Availability:Since we have specific availability windows, make sure to clearly state when you can work. If you can be flexible, mention that too! It shows us you're ready to adapt and fit into our team.
Highlight Teamwork Skills:We value collaboration, so don’t forget to mention any experiences where you’ve worked well in a team. Whether it’s in a previous job or a group project, showing that you can communicate and build relationships is key!
Apply Through Our Website:To make things easier for both of us, apply directly through our website. It streamlines the process and ensures your application gets to the right place quickly. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability and can discuss it confidently. Since the role has specific shift times, being upfront about when you can work will show that you’re organised and ready to fit into their schedule.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered excellent customer service. This role is all about serving shoppers better, so highlight any relevant experience in retail or customer-facing roles to demonstrate your ability to connect with customers.
✨Understand the Company Values
Familiarise yourself with the company’s values and how they relate to the role. Be ready to discuss how you can embody these values in your work, especially around creating a welcoming environment and building rapport with customers.
✨Teamwork is Key
Be prepared to talk about your teamwork experiences. This job requires collaboration, so share instances where you’ve worked well within a team, celebrated successes, or helped foster a positive team spirit. It’ll show you’re a great fit for their diverse team!
