At a Glance
- Tasks: Deliver groceries with a smile while building relationships with customers.
- Company: Join Tesco, a leading retailer known for its customer-first approach.
- Benefits: Earn from £14.18 per hour, with flexible hours and job stability.
- Other info: Great team spirit and opportunities for career growth.
- Why this job: Enjoy a dynamic role that combines driving and customer interaction every day.
- Qualifications: Must be over 18 with a valid UK/EU driving licence.
The predicted salary is between 29500 - 30500 € per year.
Availability Window:
- Sun 08:00 – 19:00
- Mon 18:00 – 23:00
- Wed 18:00 – 23:00
- Thu 08:00 – 19:00
- Fri 08:00 – 19:00
- Sat 18:00 – 23:00
Pay and Hours:
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we also have opportunities for this.
Position Overview:
Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving – it’s about helping others and delivering great service, with a smile. It’s hands on, physical and full of variety. No two shifts are ever the same and our customers look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them. So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.
Responsibilities:
- I ensure the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customers time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Acting quickly to respond to the changing needs of our customers and embracing change within my store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
Qualifications:
A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points. You must be over 18 years old. We will only recruit individuals who have passed the school leaver’s age.
Customer Delivery Driver - Brooklands Extra in Weybridge employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers a competitive starting pay of £14.18 per hour, with opportunities for increased earnings based on location. Our supportive work culture fosters teamwork and flexibility, allowing you to balance your personal life while enjoying the satisfaction of delivering exceptional service to our customers. With guaranteed hours and the chance to build meaningful relationships in your community, Tesco is committed to your growth and success in a dynamic and rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Brooklands Extra in Weybridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers and rehearse your answers. Focus on your customer service skills and how you handle challenges on the road.
✨Tip Number 3
Be yourself! When you’re chatting with the interviewers, let your personality shine through. They want to see how you’ll fit into the team and interact with customers, so don’t be afraid to show your friendly side.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep track of your application status easily. So, what are you waiting for? Get that application in!
We think you need these skills to ace Customer Delivery Driver - Brooklands Extra in Weybridge
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can go a long way in showing us that you’re the right fit for our team.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially if it involves customer service or driving. We love seeing how your background aligns with what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. This helps us understand your skills and experiences quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss when you can work and how that fits with the company's needs.
✨Showcase Your Customer Service Skills
This job is all about delivering great service with a smile. Prepare examples of how you've provided excellent customer service in the past, and be ready to explain how you would handle different customer scenarios.
✨Demonstrate Your Driving Experience
Since a valid driving licence is essential, be prepared to talk about your driving history. Highlight any relevant experience, especially if you've driven in busy areas or handled deliveries before.
✨Emphasise Team Spirit
The role involves working closely with colleagues, so it’s important to show that you can build relationships and work as part of a team. Think of examples where you’ve collaborated successfully with others to achieve a common goal.
