At a Glance
- Tasks: Deliver smiles and groceries while ensuring top-notch service on the road.
- Company: Join Tesco, a leading retailer with a focus on community and customer care.
- Benefits: Earn from £14.18 per hour, with flexible hours and opportunities for growth.
- Other info: Embrace diversity and be part of a welcoming team that values your input.
- Why this job: Be the friendly face of Tesco, making a difference in customers' lives every day.
- Qualifications: Must have a valid UK driving licence and a passion for customer service.
The predicted salary is between 29500 - 30500 € per year.
Availability Window Days:
- Sun: 13:00 - 23:00
- Tue: 18:00 - 22:00
- Thu: 08:00 - 18:00
- Fri: 18:00 - 23:00
- Sat: 13:00 - 23:00
Pay and Hours:
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, but we also have opportunities for a minimum of 12 hours. Please let us know if you’d like to work fewer hours.
Role Overview:
Customers are at the heart of everything we do. As the face of Tesco on the road, you deliver from Lands' End to John O'Groats. This role is about more than driving – it’s about helping others and delivering great service with a smile.
Responsibilities:
- Ensure the van and trays are clean and kept tidy/organised.
- Leave the backyard clean, tidy and clear of rubbish, and pick up litter as seen.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code items and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were your own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Act quickly to respond to the changing needs of our customers and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right.
- Share ideas with the Manager and other colleagues on how to improve the store for customers.
Requirements:
A valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Equal Opportunity:
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
Legal Notice:
Tesco will only recruit individuals who have passed the school leavers age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Customer Delivery Driver - Weston-Super-Mare Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Weston-Super-Mare a competitive starting pay of £14.18 per hour, with opportunities for additional earnings based on location. Our inclusive work culture fosters teamwork and personal growth, ensuring that every employee feels valued and supported while delivering exceptional service to our customers. With guaranteed hours and flexible scheduling options, we empower our drivers to achieve a healthy work-life balance while making a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Weston-Super-Mare Superstore
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions for delivery driver roles, like how you handle customer interactions or manage your time on the road.
✨Tip Number 3
Show off your personality! When you're chatting with the interviewer, let your friendly side shine through. Remember, they want someone who can build relationships with customers and colleagues alike.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, you’ll be one step closer to joining the Tesco family and making a difference in customers' lives.
We think you need these skills to ace Customer Delivery Driver - Weston-Super-Mare Superstore
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, this role is all about delivering great service with a smile!
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for, so be specific!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. Make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability for the role. Since the job requires specific time slots, be ready to discuss when you can work and how flexible you are. This shows that you’re serious about the position and willing to accommodate the store's needs.
✨Show Off Your Customer Service Skills
As a Customer Delivery Driver, you'll be the face of Tesco on the road. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone or resolved an issue effectively.
✨Demonstrate Your Driving Knowledge
Since a valid driving licence is essential, be prepared to talk about your driving experience. Highlight your knowledge of road safety and vehicle maintenance. You might even want to mention how you ensure your vehicle is roadworthy before hitting the road.
✨Emphasise Team Spirit
This role isn’t just about driving; it’s about working as part of a team. Be ready to discuss how you’ve collaborated with colleagues in previous jobs. Share examples of how you’ve contributed to a positive team environment and helped improve service for customers.
