At a Glance
- Tasks: Serve customers with passion, support store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer known for its inclusive culture.
- Benefits: Earn from £13.28 per hour, with flexible hours and career progression opportunities.
- Other info: Enjoy a supportive environment with opportunities for community involvement.
- Why this job: Be part of a diverse team, meet great people, and make a real impact.
- Qualifications: Must be over 18; a passion for customer service is essential.
The predicted salary is between 13 - 14 £ per hour.
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. Program operated by Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wines and spirits, counters, bakery and driving roles.
Tesco Colleague - Wells Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With flexible working hours, competitive pay starting at £13.28 per hour, and opportunities for career progression, our Wells Superstore team enjoys a vibrant culture that celebrates diversity and community engagement. Join us to be part of a dedicated team that prioritises customer service and personal growth, all while making a positive impact in the local area.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Wells Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. We want to see how you can fit into our team, so show us your passion for great service and community involvement!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. We love candidates who can demonstrate their ability to build rapport and create a welcoming atmosphere.
✨Tip Number 3
Be ready to discuss your availability openly. If your schedule is a bit different from what we’ve advertised, don’t worry! Just let us know how you can work with us, and we’ll do our best to accommodate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our Tesco family!
We think you need these skills to ace Tesco Colleague - Wells Superstore
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've delivered great service or worked well in a team.
Check Your Availability:Since we have specific availability windows, be clear about when you can work. If your schedule is a bit different but still close, let us know – we’re all about flexibility!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you on board as a valued Tesco colleague!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule closely matches their requirements, let them know! This shows you're keen and willing to work with their needs.
✨Show Your Passion for Service
During the interview, express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of serving shoppers with pride.
✨Be a Team Player
Highlight your ability to work well within a team. Discuss experiences where you’ve collaborated with others to achieve a common goal. Tesco is all about creating a team spirit, so showing that you can contribute positively to a team will be a big plus.
✨Dress the Part
First impressions matter! Make sure you arrive at the interview looking well-presented and professional. This not only reflects your respect for the opportunity but also aligns with being a brand ambassador for Tesco.
