At a Glance
- Tasks: Serve customers, enhance their shopping experience, and support store operations.
- Company: Join Tesco, a leading retailer with a commitment to community and customer service.
- Benefits: Earn from £13.28 per hour, with guaranteed hours and opportunities for growth.
- Other info: Participate in community events and celebrate successes together!
- Why this job: Be part of a fun team, make a difference, and enjoy a vibrant work environment.
- Qualifications: Must be over 18, passionate about customer service, and a team player.
The predicted salary is between 27600 - 28800 £ per year.
Availability and hours
Availability Window: Days and times when you are requested to be available to work. The company will schedule your contracted hours within these times, with 3 weeks' notice of your shifts.
Pay and contracts
Colleague rate of pay starts from £13.28 per hour; this increases to £14.55 for stores within the M25. Additional payments may apply depending on location. New colleagues are offered a minimum of 16 guaranteed hours per week; options to work a minimum of 12 hours are also available.
Responsibilities
- Serve customers and assist shoppers to enhance their experience.
- Meet customers, learn product knowledge, and work across service, picking, and replenishment areas as needed.
- Apply training to work safely, effectively, and deliver great customer service.
- Make decisions that are right for customers and support in-store routines that meet customer needs.
- Participate in seasonal, community, and charity events to foster an inclusive atmosphere.
- Be knowledgeable about store performance and work with the team to drive service, sales, reduce waste, shrink, and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in good condition.
- Demonstrate Tesco values, be welcoming, and follow company policies.
- Occasionally, you may be required to accept deliveries to the store.
- Deliver great service with a positive attitude and greet customers warmly.
- Build rapport with customers and create a positive shopping experience.
- Take initiative and make decisions in the best interest of customers.
- Work well in a team and communicate openly with colleagues.
- Build team spirit, have fun, and celebrate successes.
- Be punctual, well presented, and act as a brand ambassador.
Requirements
- Over 18 years of age (where required by role schedule or location).
- Passion for delivering excellent service and serving customers with pride.
- Willingness to work across store areas and follow safety guidelines.
Tesco Colleague - Warrington Winwick Rd Express employer: Tesco Retail
Tesco is an excellent employer that prioritises a supportive and inclusive work culture, offering guaranteed hours and competitive pay starting at £13.28 per hour. Employees benefit from opportunities for personal growth through training and community engagement, all while working in a dynamic environment that values teamwork and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Warrington Winwick Rd Express
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This will help you show how you can fit in and contribute to the team. Plus, it’ll give you some great talking points when you're asked about why you want to work there!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will really impress during your chat with the hiring team.
✨Tip Number 3
Be ready to demonstrate your teamwork abilities. Tesco values collaboration, so think of times when you’ve worked well with others. Showing that you can build rapport with colleagues will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have tips and resources available to help you ace the process!
We think you need these skills to ace Tesco Colleague - Warrington Winwick Rd Express
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so be honest about your schedule and any flexibility you might have!
Highlight Customer Service Skills:Since this role is all about serving customers, don’t forget to showcase your experience in customer service. We love candidates who can demonstrate their passion for helping others and creating a positive shopping experience.
Be Yourself:Let your personality shine through in your application! We’re looking for friendly, approachable individuals who embody Tesco values, so don’t be afraid to show us who you are.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Since the role requires flexibility in hours, be ready to discuss your availability clearly. Make sure you know when you can work and be honest about it. This shows you're organised and serious about the job.
✨Show Off Your Customer Service Skills
This position is all about enhancing the customer experience, so prepare examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer.
✨Familiarise Yourself with Tesco Values
Understanding Tesco's values is crucial. Research their mission and how they engage with the community. Be ready to discuss how you can embody these values in your role and contribute positively to the team.
✨Dress the Part
First impressions matter! Dress smartly and presentably for your interview. This not only shows respect for the interviewers but also reflects your understanding of being a brand ambassador for Tesco.
