At a Glance
- Tasks: Provide friendly service, support store operations, and ensure customer satisfaction.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £13.28 per hour with night premium, flexible hours, and career growth.
- Other info: Flexible working options available; inclusive recruitment process.
- Why this job: Be part of a dynamic team, meet new people, and gain valuable skills.
- Qualifications: Must be over 18; passion for customer service and teamwork required.
The predicted salary is between 30000 - 40000 £ per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Compensation and hours
Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Scheduling and availability
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
Requirements
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Responsibilities
- Providing friendly, natural service and getting to know your customers.
- Being confident with our products and services and offering help when needed.
- Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
- Making customer focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- To build rapport so customers leave having had a great experience.
- To use your initiative and make the right decisions for customers.
- To work well in a team and communicate openly, having fun, and celebrating success.
Values and inclusion
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.
Flexible working
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
Accessibility
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Seasonal Night Colleague - Truro Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer service are at the forefront. Our Truro Superstore provides flexible working hours, competitive pay with additional night premiums, and a commitment to employee growth through training and development opportunities. Join us to be part of an inclusive team that values diversity and encourages you to bring your whole self to work.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Night Colleague - Truro Superstore
✨Tip Number 1
Make sure you know your availability inside out! Since this role requires specific hours, be ready to discuss your schedule confidently. We want to see that you're flexible and can fit into the team seamlessly.
✨Tip Number 2
Brush up on your customer service skills! This job is all about making customers feel welcome and valued. Think of examples from your past experiences where you've gone the extra mile for someone.
✨Tip Number 3
Show us your teamwork spirit! Be prepared to share how you've collaborated with others in previous roles. We love candidates who can communicate openly and celebrate successes together.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Tesco!
We think you need these skills to ace Seasonal Night Colleague - Truro Superstore
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability clearly in your application. Since we have specific windows for shifts, letting us know when you can work will help us see if you're a good fit for the role.
Emphasise Customer Service Skills:We love candidates who are passionate about customer service! Share any experiences where you've gone above and beyond for customers, as this aligns perfectly with our values at Tesco.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, and it helps us understand how you’d fit into our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Make sure you understand what being a Seasonal Night Colleague involves. Familiarise yourself with the responsibilities like customer service, shelf replenishment, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customers are at the heart of everything, be ready to share examples of how you've provided great service in the past. Think about times when you went above and beyond to help someone or made their experience memorable. This will demonstrate your passion for delivering excellent service.
✨Be Flexible and Open-Minded
The job requires flexibility, so be prepared to discuss your availability and how you can adapt to different tasks. Highlight your willingness to take on various roles within the store, from checkout service to online order picking. This shows that you're a team player who can handle challenges.
✨Embrace the Team Spirit
Teamwork is key in this role, so come ready to talk about your experiences working in a team. Share how you communicate openly with colleagues and celebrate successes together. This will reflect your ability to fit into their inclusive culture and contribute positively to the team.
