At a Glance
- Tasks: Deliver excellent customer service and assist shoppers for a pleasant experience.
- Company: Join Tesco, a leading retailer with a focus on community and teamwork.
- Benefits: Earn £13.28 per hour, with guaranteed hours and opportunities for growth.
- Other info: Flexible shifts with at least three weeks' notice and a fun, inclusive atmosphere.
- Why this job: Be part of a dynamic team that values customer satisfaction and community involvement.
- Qualifications: Passion for service, strong communication skills, and a positive attitude.
The predicted salary is between 27600 - 28800 £ per year.
Availability Window: Days From time To time
- Sun 14:00:00 - 23:00:00
- Sat 05:30:00 - 13:00:00
Pay starts at £13.28 an hour; increases to £14.55 for stores within the M25. Minimum guaranteed hours of 16 per week are offered, with options to work fewer hours (minimum 12). Shift schedules are planned within the stated availability windows with at least three weeks' notice.
Responsibilities
- Deliver excellent customer service by greeting shoppers, providing assistance, and ensuring a pleasant shopping experience.
- Understand and present products and services within the store, answering customer queries and offering appropriate solutions.
- Operate in the service, picking and replenishment areas as required.
- Apply training to work safely, effectively, and deliver customer service at a high standard.
- Make customer-focused decisions and encourage routine practices that meet their needs at the right time.
- Participate in seasonal, community and charity events, fostering an inclusive atmosphere.
- Monitor store performance, understand your role in driving service and sales, reducing waste, shrink and contributing to profit.
- Handle merchandise with care to maintain quality and ensure customers receive products in optimal condition.
- Accept shop deliveries when required.
Qualifications
- Passion for delivering great service, greeting customers with a smile.
- Ability to build rapport with customers and help them leave with a positive experience.
- Initiative to make decisions that benefit customers.
- Strong teamwork and communication skills.
- Relationship-building abilities to create team spirit, fun, and celebrate success.
- Professional appearance, punctuality and brand ambassador attitude.
Please note: You must be over 18 to apply for this role. Applicants over 18 are required for roles that involve working before 6:15 am or after 9:45 pm, in the warehouse, or handling alcoholic beverages, counters, bakery, and driving roles.
Tesco Colleague - Trowbridge Brook Rd Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering competitive pay starting at £13.28 per hour with guaranteed hours and flexible scheduling to suit your lifestyle. Our inclusive work culture fosters teamwork and personal growth, providing opportunities for employees to engage in community events while delivering exceptional customer service in a supportive environment. Join us at our Trowbridge Brook Rd Express store, where you can make a meaningful impact in your local community and enjoy a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Trowbridge Brook Rd Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your passion for customer service aligns with their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your teamwork and communication skills, as these are key for the role.
✨Tip Number 3
Dress the part! Make sure you look professional and presentable for your interview. A good first impression goes a long way in showing you're serious about the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Tesco Colleague - Trowbridge Brook Rd Express
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your passion for delivering great service. Use examples from your past experiences where you’ve gone the extra mile for customers. We love seeing how you can create a positive shopping experience!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we want to know how you can contribute to our team!
Tailor Your Application:Make sure to customise your application to reflect the specific responsibilities and qualifications mentioned in the job description. Show us that you understand what we’re looking for and how you can meet those needs.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Tesco Colleague. Familiarise yourself with customer service principles and how to create a positive shopping experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
During the interview, be ready to share examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your passion for helping others and your ability to build rapport.
✨Emphasise Teamwork and Communication
Tesco values strong teamwork, so highlight your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or fostered a fun atmosphere. This will show that you can contribute positively to the team spirit.
✨Dress the Part and Be Punctual
Make a great first impression by dressing professionally and arriving on time for your interview. A polished appearance reflects your commitment to the role and the brand. Plus, being punctual shows that you respect the interviewer's time and are serious about the opportunity.
