At a Glance
- Tasks: Lead the store team to create an amazing customer experience and support your colleagues.
- Company: Join Tesco, a diverse and inclusive workplace that values every individual.
- Benefits: Flexible shifts, competitive pay, and opportunities for personal growth.
- Other info: Embrace a dynamic role with plenty of opportunities to shine and grow.
- Why this job: Be a key player in a fast-paced environment and make a real difference.
- Qualifications: Experience in retail leadership and a passion for great customer service.
The predicted salary is between 25000 - 30000 £ per year.
Availability Window: Sun 06:30 - 15:00, Tue 14:30 - 23:00, Fri 10:00 - 19:00. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply. Minimum age requirement: 18 years or older.
Role Summary
You will lead the store team to deliver a great customer experience, work across all areas of the store and with all colleagues, and act as the go-to person for day-to-day operational queries. You will build positive, inclusive relationships that help colleagues perform at their best, confidently take over when the Manager is absent, make balanced and flexible decisions, adapt well to change, coach colleagues with feedback and role-model great service, and stay curious to improve service for customers, communities, and the planet.
Responsibilities
- Lead the team to deliver a great experience for customers in-store.
- Work across all store areas and with colleagues, acting as the go-to person for operational queries.
- Build positive, inclusive relationships that help colleagues perform at their best.
- Confidently lead the store in the Manager’s absence.
- Make balanced, flexible decisions and adapt well to change.
- Coach colleagues, give feedback and model excellent service.
- Stay curious and seek ways to better serve customers, communities, and the planet.
Qualifications
- Experience in a team-lead or management role in a fast-paced retail environment.
- Strong role model with a passion for delivering great service and meeting every customer’s needs.
- Ability to build long-lasting, inclusive, supportive relationships within a team.
- Clear communicator, using a variety of methods to keep the team well informed.
- Natural leader who motivates and inspires the team to achieve outstanding results.
- Minimum age 18 years or older.
We are committed to diversity, equity and inclusion and want everyone to feel represented and able to be themselves. Everyone’s welcome.
Tesco Shift Leader - Days - St Johns Rd Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that empowers our Shift Leaders to thrive. With opportunities for personal and professional growth, you will lead a dedicated team in delivering exceptional customer experiences while enjoying the benefits of flexible scheduling and a commitment to diversity. Join us at St Johns Rd Express, where your leadership can make a meaningful impact on our customers and community.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - St Johns Rd Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Since you'll be leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories to demonstrate your capability.
✨Tip Number 3
Be prepared for situational questions! Think about how you'd handle various scenarios in-store, like dealing with a difficult customer or managing a busy shift. This shows you're ready to adapt and make balanced decisions on the spot.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Tesco Shift Leader - Days - St Johns Rd Express
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've motivated others and created a positive environment, so share specific examples!
Be Customer-Focused:Since this role is all about delivering a great customer experience, let us know how you've gone above and beyond for customers in the past. We love hearing about your passion for service!
Communicate Clearly:Use clear and concise language in your application. We appreciate straightforward communication, so make sure your points come across well. This will also show us that you're a strong communicator, which is key for this role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your skills directly to us. Don’t miss out on this opportunity!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability and how it aligns with the shifts they need. Be ready to discuss your flexibility and how you can adapt to their scheduling needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to motivate others, make decisions under pressure, and handle operational queries effectively.
✨Emphasise Relationship Building
Think of specific instances where you’ve built positive relationships with colleagues or customers. This role is all about inclusivity and support, so be ready to share how you foster a great team atmosphere.
✨Demonstrate Your Curiosity
Be prepared to discuss how you stay curious and seek improvements in service. Share any ideas you have for enhancing customer experience or supporting your team, showing that you’re proactive and forward-thinking.
