At a Glance
- Tasks: Lead a team to deliver an amazing customer experience and support daily operations.
- Company: Join Tesco, a leading retailer focused on teamwork and customer satisfaction.
- Benefits: Earn £15.59 per hour with guaranteed hours and opportunities for growth.
- Other info: Flexible shifts with at least 3 weeks notice; must be 18 or over to apply.
- Why this job: Be part of an inclusive team while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in retail management and a passion for great customer service.
The predicted salary is between 32300 - 35000 € per year.
Availability Window: Sun 15:00 - 23:00, Mon 06:00 - 15:00, Tue 06:00 - 15:00, Thu 06:00 - 15:00, Fri 06:00 - 15:00.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply. Please note that you need to be 18 or over to apply for this role.
Responsibilities:- Leading the team to deliver a great customer experience in-store.
- Working across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role modelling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
- Must be over 18 years old.
Tesco Shift Leader - Days - Pokesdown Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer focus are paramount. Our Pokesdown Express location fosters a culture of inclusivity and growth, providing employees with opportunities to develop their skills while enjoying competitive pay and guaranteed hours. Join us to be part of a supportive team that values your contributions and encourages you to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Pokesdown Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they treat their customers and staff. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your ability to motivate and inspire others.
✨Tip Number 3
Be flexible and adaptable! Tesco values those who can make balanced decisions and adapt to change. During your interview, highlight times when you've successfully navigated challenges or changes in a fast-paced environment.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Tesco careers page. This way, you’ll have the best chance of getting noticed and landing that Shift Leader role!
We think you need these skills to ace Tesco Shift Leader - Days - Pokesdown Express
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love delivering great service. Share specific examples of how you've gone the extra mile for customers in the past. This will show that you truly understand what it means to put customers at the centre of everything we do.
Highlight Your Leadership Skills:As a Shift Leader, you'll be guiding a team, so make sure to showcase any previous experience in leadership roles. Talk about how you've motivated others and created a positive team environment. We want to see that you can inspire and support your colleagues!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shift Leader at Tesco involves. Familiarise yourself with the responsibilities and expectations outlined in the job description. This will help you demonstrate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a situation. Highlight how you motivated your colleagues and ensured great customer service. This is your chance to show that you're the natural leader they’re looking for!
✨Emphasise Teamwork and Communication
Since this role requires building positive relationships, be ready to discuss how you’ve fostered teamwork in previous positions. Share specific instances where your communication skills helped resolve issues or improved team dynamics.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you had to make quick decisions or adapt to changes in a fast-paced environment. Practising these responses will help you feel more confident during the interview.
