At a Glance
- Tasks: Lead a team to deliver an amazing customer experience and support daily operations.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Earn £15.59 per hour with guaranteed hours and opportunities for flexible working.
- Other info: Embrace a diverse workplace with excellent career growth and support for all.
- Why this job: Be a key player in creating a positive, inclusive environment while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for great customer service.
The predicted salary is between 15 - 16 £ per hour.
Availability Window: Sun 10:00–17:00, Mon 05:00–12:00, Tue 05:00–12:00, Fri 17:00–24:00, Sat 16:00–24:00.
Compensation & Hours: Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Minimum of 16 hours per week guaranteed (positions from 12 hours available).
Eligibility: Must be 18 or over.
Responsibilities:
- Lead the team to deliver a great customer experience in‑store.
- Work across all areas and with all colleagues, serving as the go‑to person for day‑to‑day operational queries.
- Build positive, inclusive relationships that help colleagues perform at their best.
- Confidently lead the store in the Manager’s absence.
- Make balanced, flexible decisions and adapt well to change.
- Coach colleagues, give feedback, and role‑model great service.
- Stay curious and seek opportunities to serve customers, communities and planet better every day.
Qualifications:
- Experience in a team lead or management position in a fast‑paced retail environment.
- Strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- Clear communicator, using a variety of methods to keep the team well informed.
- Natural leader who motivates and inspires the team to deliver outstanding results.
About Tesco: Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome. We are also open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Newton Aycliffe Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that empowers our Shift Leaders to thrive. With competitive pay starting at £15.59 per hour and opportunities for growth within a diverse team, you will play a vital role in delivering exceptional customer experiences while enjoying the benefits of flexible working arrangements. Join us in Newton Aycliffe Extra, where your leadership can make a real difference in serving our customers and communities better every day.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Newton Aycliffe Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since the role involves leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories during your chat.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you handle real-life scenarios. Think about how you'd respond to customer complaints or team conflicts, and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows you're genuinely interested in the role and helps you figure out if Tesco is the right fit for you.
We think you need these skills to ace Tesco Shift Leader - Days - Newton Aycliffe Extra
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've motivated others and created a positive environment, so share specific examples that showcase your leadership style.
Be Customer-Focused:Since delivering great customer service is key for us at Tesco, emphasise your passion for meeting customer needs. Use your application to tell us about times you've gone above and beyond to ensure customers leave happy.
Communicate Clearly:We value clear communication, so make sure your application is well-structured and easy to read. Avoid jargon and keep it straightforward. This will show us that you can communicate effectively with your team and customers alike.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re familiar with the availability window mentioned in the job description. Be ready to discuss how your schedule aligns with their needs, especially since they have specific hours for each day.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you’ve successfully led a team or managed a situation. Highlight how you motivated your colleagues and ensured great customer service, as this is key for the Shift Leader role.
✨Emphasise Communication
Since clear communication is crucial, think of ways you’ve effectively communicated with your team in previous roles. Be ready to share how you keep everyone informed and engaged, which will resonate well with Tesco’s values.
✨Demonstrate Adaptability
Tesco values flexibility and the ability to adapt to change. Prepare to discuss times when you had to make quick decisions or adjust your approach in a fast-paced environment, showcasing your problem-solving skills.
