At a Glance
- Tasks: Lead a team to create an amazing customer experience and manage daily operations.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £15.59 per hour with flexible shifts and opportunities for growth.
- Other info: Flexible working options available; everyone is welcome here.
- Why this job: Be a natural leader and inspire your team while making a positive impact.
- Qualifications: Experience in retail leadership and a passion for excellent customer service.
The predicted salary is between 15 - 16 £ per hour.
Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Additional payments may be available. You will be scheduled within the availability windows shown and must give at least 3 weeks notice of your shifts. The role guarantees a minimum of 16 hours per week, with 12 hour roles also available. To apply, you must be 18 or over.
Key Responsibilities
- Lead the team to deliver a great customer experience in‑store.
- Manage day‑to‑day operational queries and act as the go‑to person for colleagues.
- Coach colleagues, give feedback and role‑model excellent service.
- Build positive, inclusive relationships that help colleagues perform at their best.
- Make balanced, flexible decisions and adapt well to change.
- Stay curious and seek opportunities to serve customers, communities and the planet a little better every day.
Qualifications
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Strong role model with a passion for delivering great service and ensuring customers’ needs are met.
- Clear communicator, using a variety of methods to keep the team well informed.
- Natural leader who motivates and inspires the team to deliver outstanding results.
Commitment to Diversity, Equity & Inclusion
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
Accessibility
We are accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Gillygate York Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering competitive pay starting at £15.59 per hour and a commitment to diversity, equity, and inclusion. Our supportive work culture fosters personal growth and development, ensuring that every team member feels valued and empowered to deliver exceptional customer service. With flexible working options and a focus on community engagement, joining our Gillygate York Express team means being part of a dynamic environment where you can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Gillygate York Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or handled a tough situation. Being able to share these experiences will demonstrate your capability as a Shift Leader and make you stand out.
✨Tip Number 3
Be ready to discuss customer service! Since this role is all about delivering a great experience, prepare to talk about how you've gone above and beyond for customers in the past. It shows you're passionate about service!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This not only shows your interest but also helps you figure out if Tesco is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Tesco Shift Leader - Days - Gillygate York Express
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight any experience you have in leading teams or managing people. We want to see how you've motivated others and delivered great service in a fast-paced environment.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to communicate your experiences and skills. We appreciate a well-structured application that gets straight to the point!
Emphasise Your Customer Focus:Since this role is all about delivering an excellent customer experience, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about your passion for service!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the process rolling. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Shift Leader at Tesco. Familiarise yourself with how to lead a team, manage operational queries, and deliver excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a situation in a fast-paced environment. Highlight how you motivated your colleagues and made decisions that benefited both the team and customers. This will demonstrate your capability as a natural leader.
✨Communicate Clearly and Effectively
As a Shift Leader, clear communication is key. Practice articulating your thoughts and ideas succinctly. During the interview, use various methods to convey your points, whether through storytelling or direct answers. This will showcase your ability to keep a team well-informed.
✨Embrace Diversity and Inclusion
Tesco values diversity, equity, and inclusion, so be prepared to discuss how you can contribute to a positive and inclusive work environment. Share your thoughts on building relationships within a diverse team and how you can support flexible working arrangements for your colleagues.
