At a Glance
- Tasks: Lead the store team to deliver an amazing customer experience every day.
- Company: Join Tesco, a leading retailer with a focus on teamwork and inclusivity.
- Benefits: Earn £15.59 per hour, with guaranteed hours and opportunities for growth.
- Other info: Flexible shifts with at least 3 weeks' notice and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in your community.
- Qualifications: Experience in retail leadership and a passion for great customer service.
The predicted salary is between 32400 - 34800 £ per year.
Availability Window: Days From time To time
- Sun 14:00:00 - 23:00:00
- Mon 14:00:00 - 23:00:00
- Fri 14:00:00 - 23:00:00
- Sat 14:00:00 - 23:00:00
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You will meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we are looking for, we still encourage you to apply.
Please note that you need to be 18 or over to apply for this role.
Responsibilities
- Leading the store to deliver a great customer experience in store.
- Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Managing the store in the Manager's absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role modelling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Qualifications
- Experience working in a team lead or management position in a fast-paced retail environment.
- Strong role model with a passion for delivering great service and ensuring every customer's needs are met.
- Build positive, long-lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
Legal Statement
We are committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone's Welcome.
Tesco Shift Leader - Days - Edinburgh Rosburn Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer focus are at the heart of everything we do. Our Shift Leaders in Edinburgh benefit from competitive pay, guaranteed hours, and ample opportunities for career growth within a supportive and inclusive culture. Join us to develop your skills, build lasting relationships, and make a positive impact in your community every day.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Edinburgh Rosburn Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they treat their customers and staff. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Being able to share these stories will demonstrate your capability as a Shift Leader.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you've gone above and beyond for customers in previous roles. This is key for a role focused on delivering a great customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Tesco team. Don’t miss out on this opportunity!
We think you need these skills to ace Tesco Shift Leader - Days - Edinburgh Rosburn Express
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your enthusiasm for delivering great customer experiences. We want to see how you can contribute to our mission of putting customers at the centre of everything we do.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your previous experience in retail and leadership roles. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Highlight Teamwork Skills:Since teamwork is key in our stores, emphasise your ability to build positive relationships with colleagues. Share examples of how you've worked collaboratively in the past, as this will resonate with us and show you're a great fit for our inclusive team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with their customer service ethos and how teamwork plays a crucial role in daily operations. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a situation. Highlight how you motivated your colleagues and resolved conflicts. This will show that you can step up in the Manager's absence and maintain a positive work environment.
✨Emphasise Communication
As a Shift Leader, clear communication is key. Think of instances where you've effectively communicated with your team or customers. Be ready to discuss how you keep everyone informed and engaged, as this aligns with Tesco's focus on building positive relationships.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare for scenarios like handling a difficult customer or managing a sudden change in store operations. Practising these responses will help you feel more confident and show that you're ready for the challenges of the role.
