At a Glance
- Tasks: Lead a team to deliver an amazing customer experience in-store.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £15.59 per hour with guaranteed minimum hours and flexible shifts.
- Other info: Opportunities for career growth and a commitment to sustainability.
- Why this job: Be part of a supportive team while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for great service.
The predicted salary is between 32300 - 35000 £ per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply. Please note that you need to be 18 or over to apply for this role.
Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role modelling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Experience working in a team lead or management position in a fast-paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Cradley Heath Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer focus are paramount. Our Cradley Heath Extra location fosters a culture of inclusivity and support, providing employees with opportunities for personal growth and career advancement while ensuring a flexible work-life balance. With competitive pay starting at £15.59 per hour and a commitment to diversity, equity, and inclusion, joining our team means being part of a community that values every individual and strives to make a positive impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Cradley Heath Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your leadership skills! Since this role involves leading a team, think of examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to share these stories during your chat.
✨Tip Number 3
Be prepared for situational questions! Tesco loves to see how you think on your feet. Think about how you'd handle various scenarios in-store, like resolving customer complaints or managing team dynamics.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Tesco Shift Leader - Days - Cradley Heath Extra
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your enthusiasm for delivering great service. We want to see how you put customers at the centre of everything you do, so share any relevant experiences that showcase this.
Be a Team Player:Since teamwork is key in our stores, let us know about your experience working in a team lead or management position. Share examples of how you've built positive relationships and supported your colleagues to perform at their best.
Communicate Clearly:We value clear communication, so ensure your application is well-structured and easy to read. Use straightforward language and be concise while still conveying your personality and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with their customer service ethos and how teamwork plays a crucial role in daily operations. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams, especially in fast-paced environments. Think of specific examples where you motivated your team or resolved conflicts. This will show that you can confidently lead the store in the Manager’s absence.
✨Emphasise Communication and Inclusivity
Since building positive relationships is key, think about how you can convey your communication style. Share examples of how you've fostered an inclusive environment in past roles. This aligns perfectly with Tesco's commitment to diversity and inclusion.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about Tesco’s values, team dynamics, or opportunities for growth. This not only shows your interest but also helps you assess if the company culture fits your expectations.
