At a Glance
- Tasks: Serve customers with passion, handle products carefully, and support store operations.
- Company: Join Tesco, a leading retailer focused on customer satisfaction.
- Benefits: Competitive pay starting at £13.28 per hour, flexible hours, and career progression opportunities.
- Other info: Enjoy a dynamic work environment with guaranteed hours and flexibility.
- Why this job: Be part of a diverse team, meet great people, and make a real impact in your community.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
The predicted salary is between 27600 - 28800 € per year.
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Tesco Colleague - Willerby Kirk Ella Esso Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With flexible working hours, competitive pay starting at £13.28 per hour, and opportunities for career progression, our team members can thrive both personally and professionally. Join us in Willerby Kirk Ella Esso Express, where you'll be part of a diverse team dedicated to delivering exceptional service to our customers while enjoying a fulfilling and dynamic workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Willerby Kirk Ella Esso Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more appealing candidate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers with passion, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories!
✨Tip Number 3
Be flexible with your availability! Tesco loves to support flexibility, so if you can adjust your hours slightly to fit their needs, mention it during your application or interview. It shows you're keen to work with them.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets seen. Plus, you'll find all the latest roles and updates there, making it easier for us to connect with you.
We think you need these skills to ace Tesco Colleague - Willerby Kirk Ella Esso Express
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers' shopping experiences great!
Be Clear About Your Availability:Make sure to clearly state your availability in your application. We appreciate flexibility, so if your times are close but not exact, don’t hesitate to mention that!
Highlight Team Spirit:We love a good team player! Share examples of how you've worked well with others in the past. This shows us you're ready to contribute to our diverse and inclusive team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability before the interview. Tesco values flexibility, so if your schedule is close to what they need, be ready to discuss how you can make it work. This shows you're keen and adaptable!
✨Show Your Passion for Customer Service
During the interview, highlight your enthusiasm for delivering great service. Share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of customer satisfaction at Tesco.
✨Be a Team Player
Tesco looks for colleagues who can work well within a team. Prepare to talk about your experiences collaborating with others and how you contribute to a positive team spirit. Mention any fun or successful team projects you've been part of!
✨Dress the Part
First impressions matter! Dress smartly for your interview to show that you take the opportunity seriously. Being well-presented reflects your professionalism and readiness to be a brand ambassador for Tesco.
