At a Glance
- Tasks: Serve customers, support store operations, and participate in community events.
- Company: Join Tesco, a leading retailer with a commitment to inclusivity.
- Benefits: Earn from £13.28 per hour, with flexible hours and guaranteed minimum shifts.
- Other info: Flexible working options and a supportive environment await you.
- Why this job: Be part of a diverse team, meet new people, and make a difference.
- Qualifications: Passion for customer service and teamwork skills are essential.
The predicted salary is between 27600 - 30200 £ per year.
Availability Window Days: From 15:30 to 00:30 on Thursday, Friday, and Saturday.
Pay: Our rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
Hours: It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (minimum 12) we also have opportunities for this. The table shows the periods of time in the week we would like you to be available. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, so if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Responsibilities:
- Being a colleague in a store means that you will help to serve our shoppers better every day.
- Meeting great people, learning new things and being part of a specialist, diverse team where everyone is welcome.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines that meet customers’ needs at the right time.
- Taking part in seasonal, community and charity events, creating an inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure customers receive them in best condition.
- Being yourself, living our values, making everyone feel welcome and following our policies.
- May be required to accept deliveries into the store.
Qualifications and Skills:
- A passion for delivering great service, greeting customers with a smile.
- Ability to build rapport with customers so they leave the store having experienced a great shopping trip.
- Will take initiative and make decisions that are right for our customers.
- Works well within a team and communicates openly with others.
- Builds relationships with colleagues to create a team spirit, fun and celebrate success.
- Be at work on time, well presented and ready to be a brand ambassador.
Age Requirement: Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Additional Information: We support flexible working. We are proud to be an accredited Disability Confident Leader, and we are committed to a fully inclusive recruitment process.
Tesco Colleague - Westhill employer: Tesco Retail
At Tesco Westhill, we pride ourselves on being an excellent employer that values flexibility and inclusivity. Our colleagues enjoy a supportive work culture with guaranteed hours, competitive pay, and opportunities for personal growth while being part of a diverse team dedicated to delivering exceptional service to our customers. Join us to not only enhance your skills but also to participate in community events that foster a sense of belonging and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Westhill
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tesco Retail, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Tesco Colleague - Westhill
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tesco Retail that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tesco Retail will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tesco Retail and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tesco Retail
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tesco Retail, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tesco Retail!
