At a Glance
- Tasks: Serve customers with passion, assist in store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn £13.28 per hour, flexible hours, and opportunities for career progression.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Be part of a diverse team, meet great people, and make a real impact.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
The predicted salary is between 13 - 14 £ per hour.
Availability Window
- Days: Mon, Wed, Fri, Sat
- From time: 18:00:00 (Mon, Wed, Fri), 14:00:00 (Sat)
- To time: 23:00:00 (Mon, Wed, Fri), 19:00:00 (Sat)
Pay and Hours
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
About the Role
The table shows the periods of time in the week we’d like you to be available to work—the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Candidate Qualities
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, ensuring they leave the store with a great shopping experience.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, have fun and celebrate success.
- Be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. We not only celebrate diversity, but recognise the value and opportunity it brings. We are committed to creating a workplace where differences are valued, and all colleagues are given the same opportunities. We are a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Welwyn Garden City Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and encourages personal growth. Our colleagues enjoy flexible working hours, competitive pay starting from £13.28 per hour, and the opportunity to engage in community events, all while being part of a dynamic team dedicated to serving our customers better every day. Whether you're seeking stability or flexibility, Tesco provides a welcoming environment where everyone can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Welwyn Garden City Express
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’s all about being genuine and showing that you care!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Tesco loves candidates who can demonstrate a passion for delivering great service, so be ready to share your stories.
✨Tip Number 3
Be flexible with your availability. If you can work the hours they need, it shows you're committed and ready to jump in. Tesco appreciates candidates who can adapt, so don’t hesitate to mention your willingness to adjust your schedule.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest roles and updates directly from Tesco, making your job search smoother.
We think you need these skills to ace Tesco Colleague - Welwyn Garden City Express
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant experience. If you've got a knack for building rapport with customers or working in a team, shout about it!
Show Your Availability:Since we have specific availability windows, be clear about when you can work. If your schedule is a bit different but still close, let us know – we love flexibility!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule is close to what they need, don’t hesitate to mention it. Being upfront about when you can work shows you're serious and ready to fit into their team.
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond for customers in the past. This role is all about serving shoppers with pride, so let your passion shine through!
✨Demonstrate Team Spirit
Tesco looks for candidates who can work well within a team. Be prepared to discuss how you’ve collaborated with others in previous roles. Highlight any experiences where you built rapport with colleagues or contributed to a positive team atmosphere.
✨Be Yourself and Live the Values
Tesco values authenticity and inclusivity. Don’t be afraid to be yourself during the interview. Talk about how you align with their core purpose of serving customers and communities better every day. Showing that you resonate with their values can set you apart from other candidates.
