At a Glance
- Tasks: Serve customers with passion, support store operations, and participate in community events.
- Company: Join Tesco, a leading retailer with a commitment to customer service.
- Benefits: Earn from £13.28 per hour, with flexible hours and career progression opportunities.
- Other info: Enjoy a dynamic work environment with guaranteed hours and inclusive culture.
- Why this job: Be part of a diverse team, meet great people, and make a real impact.
- Qualifications: Passion for customer service and ability to work well in a team.
The predicted salary is between 27600 - 30200 £ per year.
Availability Window: Sun 16:00 – 22:00, Wed 13:00 – 22:00, Fri 13:00 – 22:00, Sat 13:00 – 22:00.
Pay and Hours: Our Tesco Colleague rate of pay starts from £13.28 an hour and increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12) we also have opportunities for this.
Work Schedule: We will schedule your contracted hours within these times and provide you with three weeks' notice of your shifts. We are happy to support flexibility; if the times you are available match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customer Focus: Customers are at the heart of everything we do.
Role Overview: It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
Key Responsibilities:
- Help to serve our shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Know your customers and serve them with passion and pride; giving great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in our service, picking and replenishment areas where required.
- Put into practice the training received to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet their needs.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about the store's performance and understand the part you play in driving service and sales.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Be yourself, live our values, make everyone feel welcome and always follow our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
- Take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
EEO Statement: We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. Only individuals who have passed the school leaver's age will be recruited. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Tesco Colleague - Rossendale Haslingden Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With competitive pay starting at £13.28 per hour, flexible scheduling options, and opportunities for career progression, our Rossendale Haslingden Superstore is the perfect place for those seeking meaningful employment while enjoying a diverse team culture. Join us to make a difference in our customers' lives and be part of a community that celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Rossendale Haslingden Superstore
✨Tip Number 1
Get to know the store! Before your interview, pop into the Tesco Rossendale Haslingden Superstore and familiarise yourself with the layout, products, and staff. This shows initiative and gives you a chance to chat with current colleagues, which can help you stand out.
✨Tip Number 2
Be ready to showcase your customer service skills! During the interview, share examples of how you've gone above and beyond for customers in the past. Remember, at Tesco, it's all about making customers feel welcome and valued.
✨Tip Number 3
Flexibility is key! If your availability doesn't match the exact times listed, don’t sweat it. Highlight your willingness to adapt and work around their needs. We love candidates who can be flexible and still deliver great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there, so keep an eye on it for any new opportunities!
We think you need these skills to ace Tesco Colleague - Rossendale Haslingden Superstore
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We want to know when you can work, so if your schedule is a bit different from what we’ve listed, don’t hesitate to mention it!
Customer Service Passion:Let us see your passion for customer service shine through! Share any experiences where you’ve gone the extra mile for customers, as this is key to being a great Tesco Colleague.
Team Spirit Matters:We love a good team player! In your application, talk about how you’ve worked well with others in the past and how you can contribute to our diverse team atmosphere.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on your journey with us at Tesco.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since Tesco is looking for specific time slots, be ready to discuss how your schedule aligns with their needs. If you can be flexible, mention that too!
✨Show Your Customer Service Skills
Prepare examples of how you've delivered great customer service in the past. Think of situations where you went above and beyond to help a customer or resolved an issue effectively. This will show that you understand the importance of putting customers first.
✨Be a Team Player
Tesco values teamwork, so come prepared to talk about your experiences working in a team. Share stories that highlight your ability to communicate openly, build rapport with colleagues, and contribute to a positive team spirit.
✨Dress the Part
First impressions matter! Dress smartly and presentably for your interview. You want to show that you take the opportunity seriously and are ready to represent Tesco as a brand ambassador from the get-go.
