At a Glance
- Tasks: Serve customers with passion, maintain product knowledge, and support store operations.
- Company: Join Tesco, a leading retailer known for its diverse and inclusive team.
- Benefits: Earn £13.28 per hour, guaranteed minimum hours, and flexible scheduling options.
- Other info: Participate in community events and enjoy a dynamic workplace culture.
- Why this job: Meet great people, learn new skills, and progress your career in a supportive environment.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
The predicted salary is between 27600 - 30200 £ per year.
Availability Window: Sun 06:00-23:00, Mon 06:00-23:00, Tue 06:00-23:00, Wed 06:00-23:00, Thu 06:00-23:00, Fri 06:00-23:00, Sat 06:00-23:00. We schedule your contracted hours within these times and provide 3 weeks notice of shift dates.
Pay Rates: Hourly rate starts at £13.28 and increases to £14.55 for stores within the M25. Additional payments may apply depending on location.
Guaranteed Hours: All new colleagues receive a minimum of 16 guaranteed hours per week. If you prefer fewer hours (minimum 12) we can accommodate that.
Responsibilities:
- Help to serve shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Provide stability or flexibility to suit your lifestyle, and progress your career.
- Know your customers and serve them with passion and pride; give great natural service.
- Maintain product knowledge and administer services across the store.
- Work in picking and replenishment areas as required.
- Apply training to work safely, effectively, and serve customers brilliantly.
- Make decisions that meet customers’ needs at the right time.
- Participate in seasonal, community, and charity events to create an inclusive atmosphere.
- Understand store performance, drive service and sales, reduce waste and shrinkage, deliver profit.
- Handle products with care to maintain quality before customers receive them.
- Live the values, welcome everyone, and follow our policies.
- Accept deliveries into the store when required.
Qualifications & Skills:
- Passion for delivering great service and greeting customers with a smile.
- Ability to build rapport and ensure customers leave having a great shopping trip.
- Take the initiative and make decisions that benefit customers.
- Work well within a team and communicate openly.
- Build relationships with colleagues to create a team spirit and celebrate success.
- Be punctual, well presented, and act as a brand ambassador.
Legal Eligibility: PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. The role is closed to individuals who have not passed the school leaver age.
Tesco Colleague - Queens Rd Peckham Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and teamwork. With guaranteed hours, competitive pay rates, and opportunities for career progression, our Queens Rd Peckham Express store is a fantastic place to grow your skills while serving the community. Join us to enjoy a fulfilling role where you can make a real difference in customers' lives and participate in exciting community events.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Queens Rd Peckham Express
✨Tip Number 1
Get to know the store! Before your interview, pop into Tesco and familiarise yourself with the layout and products. This shows you’re genuinely interested and helps you chat confidently about how you can serve customers better.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Whether it’s helping a friend or volunteering, these stories will make you stand out during the interview.
✨Tip Number 3
Be ready to show your passion! When you talk about why you want to work at Tesco, let your enthusiasm shine through. Share how you love meeting new people and making their shopping experience great.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we’re looking for in a colleague.
We think you need these skills to ace Tesco Colleague - Queens Rd Peckham Express
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for delivering great service shine through. We want to see that you genuinely care about making customers' shopping experiences fantastic!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've built rapport with customers or worked well in a team – we love seeing that!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Tesco Colleague role. Remember, less is often more!
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and get the ball rolling on your journey with us at Tesco.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Since the role requires flexibility within a specific time frame, be ready to discuss your availability clearly. Make sure you can confidently explain how your schedule aligns with their needs, showing that you're adaptable and committed.
✨Showcase Your Customer Service Skills
This position is all about delivering great service, so prepare examples of how you've provided excellent customer experiences in the past. Think of specific situations where you went above and beyond to help a customer or resolve an issue.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to talk about your experiences working in a team. Share stories that highlight your ability to communicate openly, build rapport with colleagues, and contribute to a positive team atmosphere.
✨Embrace the Brand Values
Familiarise yourself with Tesco's values and be ready to discuss how you embody them. Show enthusiasm for being part of a diverse team and your commitment to creating an inclusive environment, as this will resonate well with the interviewers.
