At a Glance
- Tasks: Provide friendly service, assist customers with mobile products, and solve tech queries.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £13.70 per hour, with guaranteed hours and flexible scheduling.
- Why this job: Be part of a fun team, learn new skills, and make customers smile.
- Qualifications: Passion for customer service and ability to work well in a team.
The predicted salary is between 13 - 14 € per hour.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Phone Shop Colleague pay starts at £13.70 per hour, rising to £14.97 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 12 hours per week.
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
- Providing friendly, natural service and getting to know your customers.
- Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
- Making customer focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.
- The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.
- The initiative to make the right decisions for customers, whether you’re solving a tech query, recommending a product, or supporting with a contract setup.
- A positive, team‑focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Phone Shops - Hull employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. Our Hull Phone Shop team enjoys flexible working hours, competitive pay starting at £13.70 per hour, and ample opportunities for personal and professional growth in a supportive and inclusive environment. Join us to be part of a company that values diversity and is committed to making a positive impact in our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Phone Shops - Hull
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your personal values align with theirs. It’s all about making that connection!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer with tech queries or product recommendations. Being prepared will help you shine during the interview.
✨Tip Number 3
Don’t forget to highlight your teamwork skills! Tesco loves a positive, team-focused approach, so share examples of how you’ve worked well with others in the past.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the team you'll be joining.
We think you need these skills to ace Tesco Colleague - Phone Shops - Hull
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your passion for customer service in your application. We want to see how you can bring a friendly and natural approach to helping customers find the right mobile products and solutions.
Be Clear About Your Availability:Since we have specific availability windows, be upfront about when you can work. If your schedule is close to what we're looking for, don’t hesitate to apply! We value flexibility and want to find a fit that works for both of us.
Emphasise Teamwork:We love a positive, team-focused attitude! In your application, mention any experiences where you’ve worked well with others. Show us how you can contribute to our inclusive team culture while having fun and celebrating success together.
Apply Through Our Website:For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to review your application and get you started on this exciting journey with Tesco!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so be honest about when you can work. This shows that you’re serious about fitting into their schedule and ready to contribute.
✨Customer-Centric Mindset
Prepare to discuss how you would provide excellent customer service. Think of examples from your past experiences where you’ve gone above and beyond for customers. This aligns perfectly with Tesco’s focus on putting customers at the centre of everything they do.
✨Team Player Attitude
Emphasise your ability to work well in a team. Tesco thrives on collaboration, so share stories that highlight your teamwork skills. Mention how you celebrate successes with colleagues and support each other through challenges.
✨Show Your Passion for Tech
Since you’ll be helping customers with mobile products and tech queries, brush up on your knowledge of current mobile trends and products. Being able to discuss these confidently will show your enthusiasm for the role and help you connect with customers.
