At a Glance
- Tasks: Provide friendly service and support customers with mobile products and tech queries.
- Company: Join Tesco, a diverse and inclusive team focused on customer satisfaction.
- Benefits: Earn £13.70 per hour, with guaranteed minimum hours and flexible scheduling.
- Other info: Enjoy a fun workplace culture with opportunities for personal and professional development.
- Why this job: Gain valuable experience, learn new skills, and grow your career in a supportive environment.
- Qualifications: Passion for customer service and ability to work well in a team.
The predicted salary is between 13 - 14 € per hour.
Availability Window Days From time To time
- Mon 10:15:00 19:15:00
- Tue 14:00:00 19:15:00
- Sat 09:15:00 19:15:00
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You will meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Phone Shop Colleague pay starts at 13.70 per hour, rising to 14.97 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 12 hours per week. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks notice of your shifts. If your availability is close to what we are looking for, we still encourage you to apply.
Key Responsibilities:
- Providing friendly, natural service and getting to know your customers.
- Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
- Making customer focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.
- The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.
- The initiative to make the right decisions for customers, whether you are solving a tech query, recommending a product, or supporting with a contract setup.
- A positive, team-focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.
Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We are committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome. We also understand that life varies for each of us, so we are always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Tesco Colleague - Phone Shops - Askham Bar Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. Our colleagues enjoy flexible working hours, competitive pay starting at £13.70 per hour, and opportunities for personal growth within a diverse and inclusive environment. Join us at our Askham Bar Extra location, where you'll not only meet great people but also have the chance to make a meaningful impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Phone Shops - Askham Bar Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your personal values align with theirs. It’s all about making that connection!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer with tech queries or product recommendations. Being prepared will help you shine during the interview.
✨Tip Number 3
Be ready to talk about teamwork! Tesco loves a team player, so share examples of how you've worked well with others in the past. It shows you can contribute to their inclusive environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us!
We think you need these skills to ace Tesco Colleague - Phone Shops - Askham Bar Extra
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you can provide friendly, natural service and build rapport with customers. Share specific examples of how you've helped customers in the past!
Be Flexible with Your Availability:Since we value flexibility, let us know your availability clearly. If it’s close to what we’re looking for, don’t hesitate to apply! We appreciate candidates who are open to working various shifts.
Emphasise Teamwork:We love a team player! In your application, mention any experiences where you’ve worked well with others. Show us how you communicate openly and celebrate success together with your colleagues.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if you can work within their specified hours, highlight that. Be ready to discuss how your schedule aligns with their needs.
✨Showcase Your Customer Service Skills
Since customers are at the heart of Tesco's operations, prepare examples of how you've provided excellent service in the past. Think of specific situations where you made a customer feel valued or resolved a tech issue effectively.
✨Demonstrate Team Spirit
Tesco emphasises teamwork, so be prepared to talk about your experiences working in a team. Share stories that illustrate your ability to communicate openly and celebrate successes with colleagues.
✨Embrace the Company Values
Familiarise yourself with Tesco’s vision and purpose. During the interview, express how you resonate with their commitment to diversity, sustainability, and community service. This shows you’re not just looking for a job, but you genuinely want to be part of their mission.
