At a Glance
- Tasks: Serve customers with passion, assist in store operations, and participate in community events.
- Company: Join Tesco, a leading retailer with a commitment to customer service.
- Benefits: Competitive pay starting at £13.28 per hour, flexible hours, and career progression opportunities.
- Other info: Enjoy a dynamic work environment with guaranteed hours and flexibility.
- Why this job: Be part of a diverse team, meet new people, and make a real impact in your community.
- Qualifications: Must be over 18, with a passion for great service and teamwork.
The predicted salary is between 27600 - 28800 £ per year.
Availability Window:
- Sun: 19:00 - 22:30
- Mon: 17:00 - 22:00
- Wed: 15:45 - 22:00
- Thu: 17:45 - 22:00
- Sat: 19:45 - 22:00
Pay Rate:
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
Shift Availability:
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Key Responsibilities:
- Help to serve our shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Know your customers and serve them with passion and pride; giving great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in our service, picking and replenishment areas where required.
- Put into practice the training received to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet their needs at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about the store's performance and understand the part played in driving service and sales, reducing waste and shrink, and delivering profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Be yourself, live our values, make everyone feel welcome and always follow our policies.
- At times, you may be required to accept deliveries into the store.
Key Qualifications:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
- Take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Tesco Colleague - North Shields Beach Rd Esso Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With flexible working hours, competitive pay starting at £13.28 per hour, and opportunities for career progression, our North Shields Beach Rd Esso Express store is the perfect place for those seeking meaningful employment. Join us to be part of a diverse team that celebrates success and fosters personal growth while serving our customers with passion and pride.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - North Shields Beach Rd Esso Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers with passion, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories!
✨Tip Number 3
Be flexible with your availability! If you can adjust your hours to match what Tesco needs, it’ll make you stand out. They love candidates who are willing to work around their schedule.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there, so keep an eye on it!
We think you need these skills to ace Tesco Colleague - North Shields Beach Rd Esso Express
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so if your times are a bit different from what we’ve listed, don’t worry! Just let us know, and we’ll see how we can make it work.
Highlight Your Customer Service Skills:Since customers are at the heart of what we do, it’s super important to showcase any experience you have in delivering great service. Share examples of how you’ve made customers feel welcome and valued in previous roles.
Be Yourself:We love authenticity! When writing your application, let your personality shine through. Tell us about your passions and what makes you a great fit for our team. We’re looking for genuine people who can connect with our customers.
Apply Through Our Website:To make things easier for both of us, please apply directly through our website. It’s straightforward, and you’ll get all the info you need about the role. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since Tesco values flexibility, if your schedule is slightly different from what they’ve advertised, don’t hesitate to mention it. This shows that you’re keen and willing to work with them.
✨Show Your Passion for Customer Service
During the interview, highlight your passion for delivering great service. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of customer satisfaction at Tesco.
✨Be a Team Player
Tesco looks for colleagues who can work well within a team. Be prepared to discuss your experiences working in teams, how you contribute to team spirit, and any fun moments you’ve had while collaborating with others. This will show that you’re a good fit for their diverse team.
✨Dress the Part
First impressions matter! Make sure you arrive well-presented and dressed appropriately for the interview. This not only reflects your professionalism but also shows that you take the role seriously and are ready to be a brand ambassador for Tesco.
