At a Glance
- Tasks: Serve customers with passion, ensuring a great shopping experience every day.
- Company: Join Tesco, a diverse team where everyone is welcome and valued.
- Benefits: Guaranteed minimum hours, competitive pay, and opportunities for growth.
- Other info: Participate in fun events and celebrate successes together!
- Why this job: Be part of a community-focused team and make a real difference.
- Qualifications: Passion for service, teamwork, and a friendly attitude are essential.
The predicted salary is between 12 - 14 £ per hour.
Availability Window Days: Tue 14:00–22:00, Wed 14:00–22:00, Sat 10:00–18:00
Responsibilities
- Helping to serve shoppers better every day.
- Meeting great people, learning new things and being part of a specialist, diverse team where everyone is welcome.
- Knowing customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training received, so we all work safely, effectively and serve customers brilliantly.
- Making decisions that are right for customers, delivering routines that meet their needs at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about the store’s performance, understanding your part and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being yourself, living our values, making everyone feel welcome and always following policies.
- Accepting deliveries into the store when required.
Qualifications
- A passion for delivering great service, greeting customers with a smile and serving them with pride.
- The ability to build rapport with customers, meaning they leave having experienced a great shopping trip.
- Taking the initiative and making decisions that are right for customers.
- Working well within a team and communicating openly with others.
- Building relationships with colleagues to create team spirit, having fun and celebrating success.
- Being at work on time, well presented and ready to be a brand ambassador.
It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with opportunities to work fewer hours (to a minimum of 12).
Tesco Colleague - Lerwick employer: Tesco Retail
At Tesco Lerwick, we pride ourselves on being an excellent employer that values diversity and inclusivity within our team. Our colleagues enjoy a supportive work culture where they can grow and develop their skills while delivering exceptional service to our customers. With guaranteed hours and opportunities for community engagement, working at Tesco means being part of a vibrant team dedicated to making a positive impact in the local area.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Lerwick
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with yours. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about serving shoppers, think of examples from your past experiences where you've gone above and beyond for customers. This will help you stand out during the interview.
✨Tip Number 3
Be ready to showcase your teamwork! Tesco values collaboration, so come prepared with stories that highlight how you've worked well with others. This will demonstrate that you can contribute to a positive team spirit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Tesco team. Don’t miss out on this opportunity!
We think you need these skills to ace Tesco Colleague - Lerwick
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping shoppers and creating a welcoming atmosphere.
Be Yourself:Don’t be afraid to show your personality! We value authenticity, so let us know what makes you unique and how you can contribute to our diverse team. Remember, being yourself is key!
Highlight Team Spirit:Since teamwork is crucial in our store, mention any experiences where you've worked well with others. Share examples of how you’ve built relationships and celebrated successes with your colleagues.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on this exciting journey with us at Tesco!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities listed in the job description, like serving customers and working across different areas of the store. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
During the interview, highlight your passion for delivering great service. Share examples from your past experiences where you've gone above and beyond for customers. This will demonstrate that you align with Tesco's values and are ready to contribute positively to the team.
✨Be Ready to Discuss Teamwork
Since teamwork is crucial in this role, prepare to talk about your experiences working in a team. Think of specific situations where you collaborated with others to achieve a goal or resolve an issue. This will showcase your ability to build rapport with colleagues and create a positive atmosphere.
✨Dress the Part and Be Punctual
First impressions matter! Make sure you arrive on time, dressed smartly, and ready to represent the Tesco brand. Being well-presented shows that you take the opportunity seriously and are committed to being a part of their team.
