At a Glance
- Tasks: Serve customers with passion, support team efforts, and maintain store quality.
- Company: Join Tesco, a leading retailer with a diverse and inclusive culture.
- Benefits: Earn from £13.28 per hour, with flexible hours and career progression opportunities.
- Other info: Enjoy a supportive environment with guaranteed hours and flexibility.
- Why this job: Be part of a vibrant team, meet new people, and make a difference in your community.
- Qualifications: Must be over school leaving age, with a passion for customer service.
The predicted salary is between 13 - 14 £ per hour.
Availability Window Days From time To time
- Mon 06:30:00 14:30:00
- Tue 06:30:00 14:30:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Key Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Candidate Qualities
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Please note Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Tesco Colleague - Lea Valley Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture where every colleague is valued. With competitive pay starting at £13.28 per hour, flexible working hours, and opportunities for career progression, we ensure that our team members can thrive both personally and professionally. Join us in Lea Valley Extra, where you will not only serve our customers with passion but also be part of a diverse community that celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Lea Valley Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you fit right in with their team spirit and customer-first approach. Plus, it’ll help you feel more confident when chatting with the hiring managers!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will really impress during your interview.
✨Tip Number 3
Be flexible with your availability. Tesco loves to support colleagues who can adapt to different shifts. If you can work a variety of hours, make sure to highlight that in your conversations!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to be part of our diverse team!
We think you need these skills to ace Tesco Colleague - Lea Valley Extra
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for delivering great service shine through. We want to see that you genuinely care about making customers' shopping experiences fantastic!
Be Yourself:Don't be afraid to show your personality in your application. At StudySmarter, we value authenticity, so just be yourself and let us know what makes you unique and how you can contribute to our team spirit.
Highlight Relevant Experience:If you've got any previous experience in customer service or teamwork, make sure to mention it! We love to see how your past roles have prepared you for being a Tesco Colleague.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly. We can't wait to hear from you!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability and how it aligns with the shifts Tesco is offering. Be ready to discuss any flexibility you can provide, as they appreciate candidates who can adapt to their scheduling needs.
✨Show Your Passion for Service
During the interview, express your enthusiasm for delivering great customer service. Share specific examples of how you've gone above and beyond for customers in the past, as this role is all about making shoppers feel valued.
✨Team Spirit is Key
Tesco values teamwork, so be prepared to talk about your experiences working in a team. Highlight how you’ve built rapport with colleagues and contributed to a positive atmosphere, as this will resonate well with their culture.
✨Be Yourself and Live the Values
Authenticity is important! Be yourself during the interview and demonstrate how you embody Tesco's values. Discuss how you can contribute to creating an inclusive environment and why that matters to you.
