At a Glance
- Tasks: Serve customers with passion, support team efforts, and maintain store quality.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn from £13.28 per hour, with flexible hours and career progression opportunities.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Be part of a diverse team, meet great people, and make a real impact.
- Qualifications: No specific qualifications required; just a passion for customer service.
The predicted salary is between 13 - 14 £ per hour.
Availability Window
- Days: Sun 15:00 - 23:00
- Fri 15:00 - 23:00
- Sat 15:00 - 23:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability windows indicate the periods of time in the week we'd like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being yourself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Company overview and values
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please read the information available.
Please note
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country please read the guidance.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Tesco Colleague - Kennington Park Rd Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With flexible working options, guaranteed hours, and opportunities for career progression, our Kennington Park Rd Express store is a fantastic place to grow your skills while serving our diverse community. Join us to be part of a team that celebrates success, embraces diversity, and is committed to making a positive impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Kennington Park Rd Express
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’s all about being genuine and showing that you care!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Tesco loves passionate people who can build rapport with customers, so be ready to share your stories.
✨Tip Number 3
Be flexible with your availability. If you can work during the times they need, it’ll make you a more attractive candidate. Don’t hesitate to mention any slight adjustments you can make to fit their schedule.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep track of your application status easily. Let’s get you on board with Tesco!
We think you need these skills to ace Tesco Colleague - Kennington Park Rd Express
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant experience. If you've got a knack for serving customers or working in a team, shout about it! We love seeing how you fit into our values.
Show Your Availability:Since we have specific availability windows, be clear about when you can work. If your schedule is a bit different but still close, let us know! Flexibility is key, and we appreciate open communication.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule is close to what they need, don’t hesitate to mention it. This shows you're keen and willing to work with them.
✨Show Your Passion for Customer Service
Since customers are at the heart of Tesco, be prepared to share examples of how you've provided great service in the past. Highlight any experiences where you went above and beyond to help a customer, as this will resonate well with their values.
✨Demonstrate Team Spirit
Tesco looks for colleagues who can work well within a team. Be ready to discuss times when you collaborated with others to achieve a goal or solve a problem. This will show that you can contribute to a positive team atmosphere.
✨Be Yourself and Live the Values
During the interview, let your personality shine through. Tesco values diversity and inclusion, so being authentic will help you connect with the interviewers. Share how you align with their core purpose of serving customers and communities better every day.
