At a Glance
- Tasks: Serve customers with passion, help in various store areas, and participate in community events.
- Company: Join Tesco, a leading retailer known for its commitment to customer service.
- Benefits: Earn £13.28 per hour, with flexible hours and opportunities for progression.
- Other info: Enjoy a dynamic work environment with guaranteed hours and a chance to grow.
- Why this job: Be part of a diverse team, meet new people, and make a real impact on customer experiences.
- Qualifications: Must be over 18, with a passion for great service and teamwork.
The predicted salary is between 13 - 14 € per hour.
Availability Window: Sun: 06:00 - 14:00, Tue: 06:00 - 14:00, Sat: 06:00 - 14:00.
Pay: £13.28 an hour, increasing to £14.55 for stores within the M25. Additional payments may also apply depending on location.
Contracted Hours: We offer a minimum of 16 guaranteed hours per week. If you prefer fewer hours (minimum 12), we can accommodate that.
Shift Schedule: You will be scheduled within the availability windows above, with a three-week notice of your shifts.
Role Overview: Customers are at the heart of everything we do. This is a committed role with variety and everyday challenges.
Key Responsibilities:
- Help serve shoppers better every day.
- Meet great people, learn new things, and be part of a diverse team.
- Be stable or flexible to suit your lifestyle, with opportunities to progress.
- Know and serve customers with passion and pride; give great natural service.
- Be passionate and knowledgeable about the products and services in the store.
- Work across store: service, picking, replenishment areas as required.
- Apply training to work safely, effectively, and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines that meet needs at the right time.
- Participate in seasonal, community, and charity events, creating an inclusive atmosphere.
- Be knowledgeable about store performance, understand role in driving service and sales, reducing waste and shrink, delivering profit.
- Handle products carefully to maintain quality for customers.
- Live Tesco values, make everyone feel welcome, and follow policies.
- May need to accept deliveries into the store.
Core Skills:
- Passion for delivering great service, greeting customers with a smile.
- Build rapport with customers for a great shopping trip.
- Take initiative and make decisions that benefit customers.
- Work well within a team and communicate openly.
- Build relationships with colleagues to create team spirit, celebrate success.
- Be punctual, well presented, and a brand ambassador.
Age and Eligibility:
Applicants must be over 18. Some roles may require working before 6:15 am or after 9:45 pm, or in specific areas (warehouse, beer/wine/drinks, counters, bakery, driving). In such cases, only candidates over 18 are accepted.
Tesco Colleague - Inverurie Extra employer: Tesco Retail
At Tesco Inverurie Extra, we pride ourselves on being an excellent employer that values our colleagues and fosters a supportive work culture. With guaranteed hours, competitive pay, and opportunities for personal growth, we encourage our team members to thrive in a dynamic environment where customer service is at the forefront. Join us to be part of a diverse team that not only serves our community but also participates in exciting events, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Inverurie Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. We want to see that you’re not just looking for any job, but that you genuinely care about delivering great service and making customers feel welcome.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can show how you’d handle different situations with shoppers. We love candidates who can demonstrate their passion for helping others.
✨Tip Number 3
Be ready to discuss your availability and flexibility during the interview. We appreciate candidates who can adapt to our shift schedules and are open to working in various areas of the store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Tesco.
We think you need these skills to ace Tesco Colleague - Inverurie Extra
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and make their shopping experience enjoyable!
Be Clear About Your Availability:Make sure to clearly outline your availability in your application. We appreciate flexibility, but it's important for us to know when you can work within our scheduled hours.
Highlight Team Spirit:Emphasise your ability to work well in a team. Share examples of how you've collaborated with others in the past, as we value a strong team dynamic at Tesco.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Tesco.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since Tesco has specific hours, be ready to discuss how your schedule aligns with their needs. This shows you're flexible and committed.
✨Show Your Passion for Customer Service
Prepare examples of how you've delivered great customer service in the past. Tesco values a friendly approach, so share stories that highlight your ability to connect with customers and make their shopping experience enjoyable.
✨Understand the Role and Responsibilities
Familiarise yourself with the key responsibilities of the Tesco Colleague role. Be ready to discuss how you can contribute to the team, whether it’s through serving customers, handling products, or participating in community events.
✨Dress the Part
First impressions matter! Dress smartly and presentably for your interview. As a potential brand ambassador for Tesco, showing that you take pride in your appearance will reflect well on your commitment to the role.