At a Glance
- Tasks: Serve customers with passion, handle products carefully, and support store operations.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn from £13.28 per hour, enjoy flexible hours, and be part of a diverse team.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Gain valuable experience, meet great people, and make a real impact in your community.
- Qualifications: Must be over 18; no prior experience required, just a passion for service.
The predicted salary is between 13 - 14 £ per hour.
Availability Window:
- Mon: 13:00 - 20:00
- Tue: 13:00 - 20:30
- Wed: 17:00 - 22:30
- Sat: 17:00 - 22:30
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.Knowing your customers and serving them with passion and pride; giving great natural service. Passionate and knowledgeable about the products and services within my store. Working across the store in our service, picking and replenishment areas where required. Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly. Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time. Taking part in seasonal, community and charity events, creating a great inclusive atmosphere. Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit. Handling products with care to maintain quality and ensure they reach customers in the best condition. Being myself, living our values, making everyone feel welcome and always following our policies. At times, you may be required to accept deliveries into the store.
A passion for delivering great service, greeting customers with a smile, and serving them with pride. The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip. To take the initiative and make decisions that are right for our customers. Work well within a team and communicate openly with others. Build relationships with colleagues to create a team spirit, having fun and celebrating success. Be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day.' Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Tesco Colleague - Dereham Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With flexible working options, guaranteed hours, and opportunities for career progression, our Dereham Extra store is a fantastic place to grow your skills while serving our diverse community. Join us to be part of a team that celebrates success, embraces diversity, and is committed to making a positive impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Dereham Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’s all about being genuine and showing that you care!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Tesco loves passionate people who can build rapport with customers, so be ready to share your stories.
✨Tip Number 3
Be flexible with your availability. If you can work during the times they need, it’ll make you a more attractive candidate. Don’t hesitate to mention any flexibility you have during your chat with them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep track of your application status easily. Let’s get you on board with Tesco!
We think you need these skills to ace Tesco Colleague - Dereham Extra
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for customer service and teamwork.
Match Your Availability:Make sure to clearly state your availability in line with our needs. If your schedule is a bit different, just let us know – we’re all about flexibility and want to find a way to make it work!
Highlight Relevant Experience:If you've got experience in retail or customer service, shout about it! Share specific examples of how you've made customers happy or worked well in a team – it’ll help us see how you fit into our Tesco family.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule is slightly different from what they’ve advertised, don’t hesitate to mention it. This shows that you’re keen to work with them and are adaptable.
✨Show Your Passion for Customer Service
Since customers are at the heart of Tesco's operations, be prepared to discuss your previous experiences in customer service. Share specific examples of how you’ve gone above and beyond to help customers, as this will demonstrate your commitment to delivering great service.
✨Emphasise Teamwork
Tesco is all about working together as a team. Be ready to talk about your experiences collaborating with others. Highlight any instances where you’ve built rapport with colleagues or contributed to a positive team spirit, as this aligns with their values.
✨Be Yourself and Live the Values
During the interview, let your personality shine through. Tesco wants individuals who can be themselves and embody their values. Share your thoughts on diversity and inclusion, and how you can contribute to creating a welcoming atmosphere for everyone.