At a Glance
- Tasks: Deliver amazing customer service and support store operations with a smile.
- Company: Join Tesco, a leading retailer with a commitment to inclusivity.
- Benefits: Earn £13.28 per hour, flexible hours, and opportunities for growth.
- Other info: Must be over 18 to apply; enjoy a supportive and dynamic work environment.
- Why this job: Be part of a vibrant team and make a difference in your community.
- Qualifications: Passion for service, teamwork, and a positive attitude required.
The predicted salary is between 27600 - 30200 £ per year.
Availability Window: Sun 08:00 - 17:00 | Fri 14:00 - 20:00 | Sat 08:00 - 17:00
Pay: Colleague rate starts at £13.28 an hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location.
Commitment Hours: Minimum of 16 guaranteed hours per week (minimum 12 hours available). Availability windows are used to schedule contracted hours. You will have three weeks’ notice of your shifts. We support flexibility when your availability closely matches the advertised times.
Responsibilities:
- Know your customers and serve them with passion and pride; give great natural service.
- Be knowledgeable about the products and services within the store.
- Work across the store in our service, picking and replenishment areas where required.
- Put into practice the training received, ensuring safe, effective operation and brilliant customer service.
- Make decisions that are right for customers, delivering routines that meet their needs at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about store performance, understand your part and what is needed to drive service, sales, reduce waste and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values, making everyone feel welcome and always follow policies.
- Accept deliveries into the store as required.
Qualifications / Attributes:
- Passion for delivering great service, greeting customers with a smile.
- Ability to build rapport, ensuring customers leave with a great shopping trip.
- Take initiative and make decisions that benefit customers.
- Work well within a team and communicate openly.
- Build relationships with colleagues to create team spirit and celebrate success.
- Be on time, well presented and act as a brand ambassador.
- Live the Tesco values, ensuring inclusiveness and policy compliance.
Age Requirement: PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
EEO Statement: We are proud to have an inclusive culture at Tesco, where differences are valued and every colleague is given the same opportunities. We are committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Burgess Hill Gatehouse Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every colleague's contribution. With competitive pay starting at £13.28 per hour and opportunities for flexible scheduling, we ensure our team members can balance work and life effectively. Our commitment to employee growth is evident through ongoing training and participation in community events, making every day at Burgess Hill Gatehouse Express a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Burgess Hill Gatehouse Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and think about how you can demonstrate them. Show us that you’re not just a fit for the role, but also for the team!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Be ready to share your passion for customer service! Think of examples where you’ve gone above and beyond for customers. We want to hear how you can bring that same energy to Tesco!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, show us your interest by asking about team dynamics or upcoming projects. It shows you’re keen and ready to jump in!
We think you need these skills to ace Tesco Colleague - Burgess Hill Gatehouse Express
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers' shopping experiences great!
Know the Role:Make sure you read the job description carefully and highlight how your skills match what we're looking for. Mention specific responsibilities and how you can contribute to our team at Burgess Hill Gatehouse Express.
Be Yourself:Don't be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond just your qualifications. Share a bit about your interests or experiences that relate to the role!
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Tesco Colleague. Familiarise yourself with the store's values and how they relate to customer service. This will help you demonstrate your passion for delivering great service during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help someone or made a decision that benefited a customer. This will show that you can deliver the natural service Tesco prides itself on.
✨Be Ready to Discuss Teamwork
Since working well within a team is crucial for this role, come prepared with stories that highlight your ability to collaborate and build rapport with colleagues. Emphasise how you contribute to a positive team spirit and celebrate successes together.
✨Demonstrate Flexibility and Initiative
During the interview, express your willingness to adapt to different roles within the store, such as service, picking, and replenishment. Share instances where you've taken the initiative to solve problems or improve processes, showing that you're proactive and ready to support the team.
